Patient Services Assistant

2 weeks ago

Melbourne, Australia The Royal Children's Hospital Full time

Location: Melbourne | Parkville

Job type: Casual

Organisation: The Royal Children's Hospital

**Salary**: $58,791 - $58,791

Occupation: Medical and Nursing

Reference: 10637

**The Role**:
An opportunity has become available within The Royal Children’s Hospital for Patient Services Assistant

**Casual Role**:
**Shifts: Day Shift, Afternoon Shift, Night Shift to include weekends**

As a Patient Services Assistant (PSA), you will play a crucial role in supporting clinical areas by maintaining cleanliness, assisting with equipment delivery, and facilitating patient movement within the hospital. Reporting to the PSA coordinators and the nurse in charge, you will ensure your practices align with Infection Control guidelines and Cleaning Standard for Victorian Health Facilities.

In this role, you will be responsible for maintaining a clean and safe environment, assisting with equipment delivery, and managing patient transport needs. You will need to respond promptly to both planned and unplanned absenteeism by providing coverage as required. This may include accepting calls for shift coverage at short notice, demonstrating flexibility and reliability in meeting the hospital needs.

**To be successful in this role you will have**:

- Certificate III in Health Service Assistant (PSA) is essential.
- Previous experience as a PSA is desirable.
- Well-developed communication skills (verbal and written).
- Proven interpersonal skills.
- Commitment to service excellence.
- High attention to detail.
- Willingness to undertake required training.
- Ability to resolve conflict in a professionally.
- Capability to establish and maintain good working relationships with a diverse team.
- Hardworking, reliable and punctual.
- Physically fit for manual work

To view job description please click here.

**Why work at the RCH?**

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

It is a requirement of your employment that you be fully vaccinated against Covid-19, and Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption

**Are you ready to join our team?**

Applications close** 6 September 2024

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