[japanese Speaking] Receptionist

2 days ago

Sydney, Australia World Mode Australia (iDA Australia) Full time

**Company Description**:
Located in Sydney city, experienced Japanese interpreters and staff are available to assist patients with everything from making appointments and arranging examinations to consultations with specialists in Japanese. The doctors have a wide range of experience and knowledge and can be appointed as your family doctor when you are anxious about your life overseas.

**Position Summary**:
We are seeking a skilled and proactive bilingual Receptionist / Translater staff with proficiency in Japanese and English. Your ability to effectively communicate in both languages will be highly valued as you collaborate closely with providers and patients. This is an excellent opportunity to make a significant impact, contribute to the company's success, and be part of a supportive team that values your bilingual expertise.

**Responsibilities**:

- Greeting and providing excellent customer service to all patients and visitors.
- Communicates effectively and professionally with patients, visitors, physicians, and coworkers.
- Work in multiple systems, assist patients, enter and update information.
- Check-in patients, collect co-pays and direct patients to the correct area.
- Make follow-up appointments.
- Translate to obtain proper information from the patient to ensure all entities have the information needed to provide quality patient care.
- Translate and assist patients with registration, appointments, and phone calls.
- Translate and assist providers, nursing and clinical staff with phone calls and face to face patient care.
- Maintains appearance of front lobby and waiting areas.
- Sort and distribute mail, monitors and paperwork.
- Office administration and general affairs.
- Duties may be added at any time due to the needs of the organization.

**Requirements**:

- **Fluent Japanese language skills** is preferred due to our clientele, which includes Japanese customers and contacts.
- At least 1 year of work experience of Receptionist and Translater.
- 1-2 years of medical experience and/or secretarial experience preferred.
- Strong customer service skills to meet and exceed customer expectations.
- Preference is given to those with **NAATI** certification.

**About World Mode Australia**:
At World Mode Australia, our mission is to match you with your dream job. As a subsidiary of World Mode Holdings Global, we work with clients throughout the APAC region. As a human resources and recruiting agency based in Sydney, Australia, we are dedicated to helping individuals like you find rewarding employment opportunities across various industries.

With a network of over 1500 clients, we have access to a wide range of exciting positions that could be a perfect fit for you. We understand that finding the right job goes beyond matching skills and qualifications. That's why we take the time to understand your unique aspirations, values, and career goals.

**Earn $300 by referring someone to us who is looking for a job. If we, World Mode Australia, find them a new job, you'll receive the reward**

**Job Types**: Full-time, Part-time

**Salary**: $27.00 - $35.00 per hour

Schedule:

- Monday to Friday
- Shift work

**Experience**:

- Medical receptionist: 1 year (required)
- Translation: 1 year (required)

**Language**:

- Japanese (required)

Work Authorisation:

- Australia (required)

Ability to Relocate:

- Sydney, NSW: Relocate before starting work (required)

Work Location: In person

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