Administration and Customer Service Officer

8 hours ago


Gold Coast, Australia Med-X Full time

The Shred-X Group consisting of Shred-X and Med-X, is a dynamic and rapidly expanding organisation dedicated to outstanding customer service and the continual advancement of innovative and sustainable products and services. Med-X Healthcare Solutions is a specialist provider of complete Clinical Waste, Sharps Disposal and Hygiene & Washroom Solutions throughout Australia. **Key Responsibilities**: - Effectively handle client enquiries & service bookings - Manage client communications - Manage branch stock control and order requirements - Process documentation and liaise with internal & external stakeholders - Coordinate requests with external vendors - Client report preparation and submission - Provide administrative and organisational support for the branch & management - Support BDMs with new customer requirements & new business transitions **What we are looking for**: - Proven experience in office administration, customer service or a similar role. - Excellent organisational and time management skills. - Strong verbal and written communication abilities. - Proficiency in Microsoft Office Suite - Attention to detail and problem-solving skills. - High level of professionalism and discretion. **Shortlisted applicants will be required to**: - Be eligible to legally live and work in Australia - Undertake a pre-employment medical assessment relative to their position - Appropriate immunisation requirements, including COVID 19 vaccinations. **What’s in it for You**: - Market Competitive salary - Birthday Vouchers and Celebrations - Learning and development opportunities - Great benefits including employee shopping discounts - Employee reward and recognition program - Employee Assistance Program (EAP) through Drake Works which covers mental health, nutrition, financial, legal, coaching and career transition support - Company Uniform **Shortlisted applicants will be required to**: - Pass a Federal Police clearance check - Be eligible to legally live and work in Australia - Undertake a pre-employment medical assessment relative to their position - Appropriate immunisation requirements, including COVID 19 vaccinations. Apart from joining a "family" who take work and team environments very seriously, this is an awesome opportunity to join a growing industry with a business that consistently adapts to change leading with a strong environmental focus. As part of the Med-X team you have access to company benefits such as career progression opportunities, employee discounts at over 300 retailers, supportive team environment and inclusive team atmosphere.



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