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Scrum Master

2 weeks ago

Brisbane, Australia Suncorp Group Full time

**Brisbane OR Melbourne**
- **Unique opportunity to join a leading Insurer embarking on significant projects**:

- **Strong Scrum Master with experience managing large squads**:

- **Collaborative and supportive team environment, career development opportunities**

We’re never just satisfied with how things are - because we know how things could be and it’s our expert Technology team who forge ahead every day to make those ‘what ifs’ a reality.

Welcome to a place where you can chase real progress and drive real change, and that includes your own career. Being a part of Technology at Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you’ll be supported to bring your own ideas to the table and challenge conventions - with the aim of making life a little brighter, simpler and better for our customers and each other.

**About the role**:
This is a fantastic opportunity for a talented Scrum Master to join our Enterprise Delivery team and work for one of Australia’s leading Insurers. As Scrum Master, you will help to deliver outcomes in a fast, sustainable, and effective manner, by embedding ways of working aligned to Suncorp’s delivery model - ‘Momentum’.

This role will work in the Motor Tribe, which supports Suncorp’s Motor Insurance ambitions. Specifically, you will support a squad within the Product area working on a high-profile program in a challenging, fast-paced environment with a clear focus on delivering value to our customers.

As Suncorp embarks on significant transformation for our customers, there is plenty of opportunity to work on some exciting projects and develop your career.

**What you’ll do**:

- Work with Scrum Masters / Tribe Delivery Leads to sequence work and manage dependencies across Squads; manage flow, sequencing, slicing and velocity of work within the squads.
- Work with Product Owners to manage and prioritise work through the backlog, driving removal of impediments and ensuring work is tracked and progressing and that there is an appropriate balance across Squad members.
- Monitor Squad performance and identify opportunities for improvement, ensure the squad is compliant with appropriate governance and practices.
- Coach Squad to optimise delivery via Momentum processes and practices and develop relationships that assist the Squad in achieving its outcomes.
- Build strong, trusted relationships with business stakeholders.
- Lead a continuous improvement culture.
- Proactively interact with other stakeholders to effectively manage demands on resources, prioritise funding, receipt of distribution and deliverables, and alignment of goals and objectives.

**What you’ll bring**:

- Minimum of 2-3 years’ Scrum Master experience within large corporate organisations
- Previous experience in Insurance, with experience in Consumer insurance in Claims and/or Motor insurance preferable
- Experience in leading technology teams.
- Strong ability to manage all operational aspects of the squad including relevant governance artefacts, squad reporting and liaising with enabling, external and dependent teams/squads.
- Ability to proactively work with other Scrum Masters and Delivery Leads to effectively manage sequencing and delivery of work, including maintaining the squad flight plan, capacity planning and squad metrics.
- Good communication and ability to build strong relationships is essential, with the ability to develop trust and credibility combined with a strong collaborative mindset.
- Demonstrated experience using Agile in a large complex environment, with a deep understanding of the core principles of agile methodology.
- Strong delivery skills and ability to clearly define project objectives and benefits.

**What we can offer you**:

- Discounts and offers on a range of retail favourite stores as well as insurance products.
- A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer leave, and unlimited paid emergency response leave.
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

**About Suncorp**:
We’re proud to be a part of the Suncorp family alongside some of Australia’s most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most - while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you’re guiding people through life’s biggest moments or providing them with support in times they need it most, you’ll be driven forward by our shared customer obsession and supported at every step of the journey.

For over 100 years Suncorp has