Technical Training

**The role**

This role is scoped at a leadership level and focuses on developing training architecture, systems, processes and training material to ensure alignment with relevant internal intellectual property, industry best practices and the evolving needs of our organisation.

The role will engage with internal and external stakeholders to create, update and ensure training content remains relevant and compliant with legislative requirements.

This position is central to ensuring that the organisation not only meets its current operational targets but is also well-positioned to respond to future challenges and opportunities.

**People Leadership**
- Commercial Acumen: Fostering an environment that promotes growth suggesting a focus on not just operational excellence but also on strategic investment in skills and capabilities that drive profitability.
- Manage Complexity: Balancing the interplay between people, processes, and systems emphasizes the need for a holistic approach to challenges, ensuring seamless customer and employee experiences and efficient business operations.
- Execution Excellence: The emphasis on disciplined execution, agility, and clear KPIs (Key Performance Indicators) underlines the importance of results-oriented leadership and the ability to adapt and refine strategies to meet targets effectively.
- Build Relationships: Build and manage strong business partnerships with key internal and external stakeholders
- Engages our People & Drives Our Aspirations Culture: Highlighting the importance of a cohesive, motivated workforce that understands and contributes to the company’s goals, underpinned by a culture of high performance and integrity.

**Business**
- Develop training systems, processes and reporting.
- Update and revise training content to reflect the latest industry trends, regulations, and company policies.
- Develop engaging and interactive learning experiences that cater to various learning styles and preferences.
- Incorporate multimedia elements, such as videos, simulations, and interactive quizzes, to enhance learning outcomes.
- Manage version control and document updates to track changes and facilitate future revisions.
- Coordinate with internal teams to roll out updated training materials and provide necessary support and guidance.
- Ensure the ability to record delivered training within our MyLearning environment

**What experience you’ll bring**
- Previous experience working with Dacebo - Learning Management System preferred
- Proven experience in instructional design, education, curriculum development preferably in a corporate setting.
- Strong understanding of adult learning principles and instructional design methodologies.
- Excellent written and verbal communication skills, with the ability to convey complex concepts in a clear and concise manner.
- Detail-oriented with a keen eye for visual design and layout aesthetics.
- Ability to work independently as well as collaboratively in a fast-paced environment
- Creative problem solver with a passion for continuous learning and self-improvement.
- Reporting/Analysis, Communication, and Negotiation Skills: These competencies underline the importance of data-driven decision-making, clear internal and external communication, and the ability to effectively negotiate and manage resources.

**The benefits of working at A&G**
- ** Be rewarded** - we recognise high performance and reward our people for their hard work through bonuses and other perks.
- ** Work flexibility -** with options to work from home two days per week.
- ** Options for leave** - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
- ** Grow with us** - we’ve got learning and professional development opportunities to suit everyone.
- ** Give back**:

- our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
- ** Take care of yourself** - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
- ** Celebrate the wins** - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
- ** Save money**:

- as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

**About us**

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Trav