Contract Manager

Location, Ikon Park Office - Royal Parade, Carlton North
- Permanent Full Time Position
- Rare opportunity to join a leading provider of Facilities Management in the Australian Market.

**About the Role**

**About You**

You are a dynamic, high performing individual with considerable experience in operations and / or Open Space management at a senior level. You are decisive, driven and detail oriented, and have a collaborative and consultative approach, with exceptional stakeholder management and communication skills. You possess strong analytical and reporting skills with a relentless focus on excellence balanced with pragmatism borne from experience, and you demonstrate exceptional moral values in all that you do. You are a team player with a can-do attitude that thrives in a challenging environment.
- Key responsibilities: _
- Management of operational safety; and contribution to successfully meeting safety targets and initiatives
- Management of the safety of self, colleagues, contractors and the general public
- Management of the safe and appropriate use of all relevant plant and equipment
- Management of ensuring all safety related procedures are in place, staff are appropriately trained and a strong safety culture continues to grow
- Management of ASSURE reporting within Region 2; implementation of incident investigations and appropriate actions
- Management of financial activities within the Region 2 teams and overall profitability
- Management of budget preparation and ongoing financial management in Region 2 to meet all targets
- Adhere and manage operations to contract specifications; prepare Annual Service Plans and communicate progress to Stakeholders as required
- Management of reaching business targets by identifying and contributing cost-cutting ideas/initiatives in Region 2, discussing alternatives to contractual obligations and finding solutions to obstacles
- Identify capital works projects within Region 2 to assist Capital Works team meet their targets and more, please see position description.
- To be successful in this role you will have:_
- Minimum of six years of proven experience in operations management at a senior level
- Experience managing large teams effectively
- Strong communication skills and proven ability to negotiate/resolve conflict
- Proven ability to build relationships with customers and to negotiate contracts
- Strong ability to communicate effectively (orally and written) to internal and external stakeholders
- Proficient in the use of Microsoft Office
- Demonstrated financial management experience
- Ability to meet tight deadlines and reporting commitments
- Demonstrated resource planning and time management skills
- Ability to thoroughly understand business needs in relation to operational requirements
- This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a national police check as an essential selection component for this role._**About Facilities Management and Melbourne Parks & Gardens**

Since 2014, Serco has managed more than 500 hectares of Melbourne’s CBD open spaces, including Fitzroy Gardens, the Shrine of Remembrance and the historic Queen Victoria Gardens, which are home to the iconic Floral Clock. Across two city regions, Serco maintain more than four million square metres of grasslands, turf, and sporting grounds and care for more than 300,000 square metres of floral beds. Through our services, we manage and protect the council’s investment in parks, gardens, buildings, and infrastructure, recognising that the distinctive physical character of a city is a major contributing factor to its economic and social vitality. With Serco’s recent acquisition of leading Facilities Management company _Facilities First_ it has reinforced Serco’s position as a leading provider of Facilities Management in the Australian Market and strengthened the partnership with the City of Melbourne.

**Serco and Proud**

At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management and citizen services.

**Join Us**
- Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day._Video