Claims Assessor

1 week ago


Melbourne, Australia UniSuper Full time

**12-month contract opportunity with a leading industry fund**:

- **Utilise your empathetic nature in role where you can make a difference in someone’s life**:

- **Be part of an organisation undergoing a time of exciting transformational change**

**About US**
UniSuper is a place where brilliant thinkers and passionate people come together. As one of Australia’s largest super funds, the work you’ll do with us makes a meaningful difference today and tomorrow for our members, the planet and for you.

**The Opportunity**:
This opportunity will see you join our operations team as a Claims Assessor. As a Claims Assessor you will assess and manage a portfolio of Disability claims, which may include Income protection, Total and Permanent Disability, and Temporary Incapacity and Disablement claims in line with Trust Deed, Regulations, business rules and SIS legislation.

You will manage and negotiate with stakeholders to obtain appropriate, timely and quality outcomes. This will be achieved by educating the member and/or claimant in respect of the process, setting up and triaging the claim to ensure the claim is directed to the most appropriate channel.
Your responsibilities will also include:

- Reviewing all declined Insurer decisions in line with the terms and conditions of the respective policies and legislation
- Establish a relationship and build rapport with the member and/or claimant
- End to end assessment accountability and ownership of your portfolio of claims
- Liaising with the members, Insurer, relative 3rd parties and internal stakeholders to resolve contentious claims matters
- Conduct Tele-Interviews with members for Temporary Incapacity and Disablement claims

**About you**
We are looking for an individual who has worked in fast moving transformation environment and is comfortable working with a degree of ambiguity.

Your supportive, professional and empathetic nature allows you to provide the care our members need, often at very challenging times.

You are also highly organised with strong analytical and negotiation skills with experience in the following areas:

- Previous experience assessing Income Protection and Total and Permanent Disability claims is a must have in this role
- Sound understanding of Industry Best Practice and assessment guiding principles
- Experience dealing with self and external insurance arrangements, including defined benefits

**What US offer**
We take a long-term outlook and will invest in our employee's development and training with a personal development plan and yearly funding to support your career goals, as well as these amazing benefits:

- Highly achievable performance incentive
- 17% super as standard but with the ability to dial down to 11%
- Additional 3 days paid leave over the Christmas period - equating to 5 weeks leave
- Additional 3 days ‘Community and Culture’ leave allowing you to give back to your community and celebrate what is important to you

We're passionate about knowledge and sharing it amongst our members and our employees, therefore we believe that 60% in office is the best way to collaborate and build relationships with your colleagues, whilst offering flexibility as to how this works for you.

If you feel you have the experience and skills required for this role, please apply

**Think Great. Create Great.


  • Claims Assessor

    1 week ago


    Melbourne, Australia Kennedy Reid Full time

    $85,000- 105,000 + super + bonus - Melbourne Location - with 3 days WFH a week - Excellent team manager, career progression focus, fantastic culture **Benefits**: - Career development plan - Flexible working, work from home flexibility - Excellent supportive culture, a team that focusses on working together - social club, volunteering days - Work for a...

  • Claims Assessor

    2 weeks ago


    Melbourne, Victoria, Australia Unisuper Full time

    **_12-month contract with the possibility of long-term opportunities _**:- **_Utilise your empathetic nature in role where you can make a difference in someone's life _**:- **_Be part of an organisation undergoing a time of exciting transformational change _****About US**UniSuper is a place where brilliant thinkers and passionate people come together. As one...

  • Claims Home Assessor

    3 weeks ago


    Melbourne, Victoria, Australia Youi Insurance Full time

    OverviewJoin to apply for the Claims Home Assessor role at Youi Insurance.As a Home Assessor at Youi, you will oversee home and building claims by applying your technical expertise and a deep understanding of the claims procedure to determine the most favourable outcomes for our customers. You will cultivate and sustain strong relationships with both our...

  • Claims Assessor

    2 weeks ago


    Melbourne, Victoria, Australia Advanced Personnel Management Full time

    You are applying for the position ofClaims Assessorfor companyTokio Marine.Please fill in your details below to submit an application for this position.This position is located in: Head OfficeClose date:Monday 14 July 2025Department:BCC / TMMAEmployment Type:Full-timeTheClaimsAssessoris responsible for managing and processing trade credit insuranceclaims in...

  • Claims Home Assessor

    2 weeks ago


    Melbourne, Victoria, Australia Youi Full time

    As a Home Assessor at Youi, you will oversee home and building claims by applying your technical expertise and a deep understanding of the claims procedure to determine the most favourable outcomes for our customers.You will also cultivate and sustain strong relationships with both our customers and the repairer network, all while upholding a high standard...

  • Claims Assessor

    2 weeks ago


    Melbourne, Victoria, Australia Advanced Personnel Management Full time

    You are applying for the position ofClaims Assessorfor companyTokio Marine.Please fill in your details below to submit an application for this position.This position is located in: Head OfficeClose date: Monday 14 July 2025Department:BCC / TMMAEmployment Type:Full-timeThe ClaimsAssessor is responsible for managing and processing trade credit insuranceclaims...

  • Claims Assessor

    2 days ago


    Melbourne, Victoria, Australia Jobs via eFinancialCareers Full time $60,000 - $120,000 per year

    Primary DetailsTime Type: Full timeWorker Type: EmployeePlease see more information about QBE careers hereCareersLocation: MelbournePermanent, full-time roleHybrid workingThe opportunityWe have an exciting opportunity for a dynamic and adaptable person to join the Trade Credit & Surety claims team. The role of Claims Assessor will see you taking...


  • Melbourne, Victoria, Australia QBE Full time $104,000 - $130,878 per year

    Location: MelbournePermanent, full-time roleHybrid workingThe opportunityWe have an exciting opportunity for a dynamic and adaptable person to join the Trade Credit & Surety business unit. The role of a Senior Claims Assessor will see you taking responsibility for the prompt and fair assessment of claims.You will be reporting directly into the Service...


  • Melbourne, Victoria, Australia beBeeClaims Full time $90,000 - $120,000

    Job Opportunity: Claims Management ExpertThe successful candidate will be responsible for the end-to-end management of domestic building insurance claims, including lodgement, appointing and instructing assessors, verification of claims, inviting builders to tender, stakeholder management, and maintaining the electronic claim file.The ideal candidate will...

  • Desktop Assessor

    1 week ago


    Melbourne, Victoria, Australia Suncorp Group Full time

    Desktop AssessorPermanent RolesVarious Locations across Australia - NSW, QLD, VIC, TAS, SA About UsWelcome to a place where you can chase real progress and drive real change – including in your own career.Being part of the Suncorp Group means being switched on, endlessly curious, and always adaptable.In return, you'll be supported to bring your ideas to...