Customer Service Representative
4 days ago
Our client is a leading provider of equipment solutions, specialising in inspection equipment across various industries globally. The company is currently seeking a motivated individual to join their team as a Customer Support Representative for the Australia & New Zealand region.
Key Responsibilities:
- Log new customer service requests and manage their distribution to key service stakeholders.
- Verify customer and contact details to ensure accuracy.
- Cultivate customer interest in our client's products and services.
- Identify and escalate priority issues for timely resolution.
- Create service quotations for breakfix work.
- Perform other job-related duties as assigned.
Key Desired Attributes:
- Strong communication skills.
- Attention to detail.
- Drive to succeed.
- High level of enthusiasm.
- Willingness to learn.
- Team player.
If you possess these qualities and are seeking a role where you can contribute to a dynamic team, increase customer satisfaction, and drive business success, we invite you to apply. Please click 'Apply' and submit your resume to be considered for this exciting opportunity.
**Job Types**: Full-time, Permanent
**Salary**: $55,000.00 - $60,000.00 per year
Schedule:
- Day shift
**Experience**:
- Inbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (required)
Ability to Commute:
- Port Melbourne, VIC (required)
Work Location: In person
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