Retail Manager

**_Shaping the future of real estate for a better world_**

**_ At JLL, we see a Brighter Way_** **_forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working._**

**_ We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way._**

**_ JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat._**

**What this opportunity involves**:
JLL is seeking a dynamic Retail Manager to join our Property Asset Management teams Retail Portfolio. This role offers an exciting opportunity to work with Woodgrove Shopping Centre in Melton West, a large shopping precinct.

**An overview of the role**:

- Assist in delivering the centres’ business plan objectives and budgets
- Contribute to income maximisation by ensuring timely collection of rentals, outgoings, turnover rentals, promotion levies, and other tenant recoverable
- Work with the Admin Manager and Centre Manager to aggressively reduce arrears
- Assist in preparing and implementing Income and Expenditure Budgets
- Manage relationships with clients, tenants, and community groups
- Provide on-demand services to clients
- Establish and maintain harmonious relationships with local business community
- Contribute to marketing strategies in conjunction with Marketing Managers
- Assist the Operations Team in maintaining high standards of security and cleanliness
- Oversee centre operations, including OH&S compliance
- Participate in emergency management training and events
- Ensure retailers adhere to lease obligations
- Manage tenancy delivery processes, including documentation for new retailers
- Handle assignment of leases within Retail Leases Act timeframes
- Maintain accurate tenancy schedules
- Ensure legal compliance across all centre operations
- Prepare documentation for mediation or legal proceedings
- Assist in client reporting and respond promptly to internal information requests
- Complete accident/incident reports and manage public liability claims
- Verify appropriate insurance coverage for retailers, contractors, and casual mall lessees

**Sound like you?** This is what we’re looking for**:

- Proven retail management experience
- Strong financial capabilities and budgeting skills
- In-depth knowledge of the Retail Leases Act
- Agents Rep / Real Estate License required
- Excellent communication and stakeholder management skills
- Ability to work independently and manage multiple tasks
- Proficiency in computer systems and software relevant to retail property management
- Experience in preparing business cases and reports
- Understanding of OH&S requirements in a retail environment

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.