Manager, Digital Systems

1 week ago

Brisbane, Australia Queensland University of Technology Full time

$133,220 to $149,003
- Ongoing, full-time
- Kelvin Grove (hybrid option available)

**Who are we looking for?**

We are seeking a Manager, Digital Systems to join Digital Business Solution, Administrative Division.

Collaborate with a team of IT professionals to keep systems at the cutting edge, tailor-made to end-user needs, and perfectly aligned with the long-term strategy of DBS, SSE, and the customers it serves. Your expertise will shine as you facilitate and oversee system enhancements, implement game-changing innovations, and resolve incidents and requests with seamless precision. Engaging with various stakeholders across SSE, DBS, and beyond, you'll harness your excellent communication skills to ensure that the needs of all parties are met, and strategic decisions regarding the lifecycle of digital systems are soundly informed.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

**Real world impact**

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

**About the area**

Digital Business Solutions (DBS) provides support for staff and students across a range of information and technology services. DBS uses technology to create value for our students and customers through the portfolios of Learning and Teaching, Research and Innovation, and Professional Services. DBS embraces digital transformation as being fundamental to our service in supporting QUT’s aspirations..

**What you need to succeed**

Essential
- Education, training and/or relevant experience equivalent to postgraduate qualification together with extensive relevant experience within an information technology area; or extensive management experience and proven management expertise within an information technology area.
- Proven leadership ability with experience in maintaining a coherent team culture focused on achieving organisational goals.
- Demonstrated advanced ability to cultivate and maintain productive and collaborative working relationships, partnerships and networks to anticipate and negotiate changes in client expectations and requirements.
- Well-developed interpersonal, negotiation and communication skills, including the ability to establish positive working relationships with management, inspire employees and influence internal clients and external organisations in delivering high quality business solution options for QUT.
- Proven success in contributing to or leading projects (with a focus on process enhancement leveraging technology solutions) that balance the requirements of performance, security and user functionality/friendliness in a diverse and rapidly changing university environment.
- High level verbal and written communication skills, including the ability to consult and liaise with staff and stakeholders at relevant levels, and to produce high quality reports (including current and future state process documentation, project plans etc).

Desirable
- Experience in supporting digital platforms such as contemporary digital experience platforms, CRMs, member, student or staff portals etc. in a higher education institution setting.

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