Solution Designer

1 week ago


Sydney, Australia Gems IT Solutions Pty Ltd Full time

Main accountabilities and activities of the role includes:

- The SD should have understanding of Telecommunication principles such as Switching, Routing, Addressing, OSI Layers and Protocols (IP, TCP\IP), different types of Network Layers: Access, Distribution and Core (Must)
- Knowledge of Project Management Methodologies - PMP, Prince 2 (Optional)
- The SD will liaise with business and business analyst to understand the requirements and translate them into a technical design covering the requirements in implement new platforms and changes to existing platforms in the areas of OSS Assurance Event Management, Performance Management, Service Management including providing input into Hardware, Operating Systems (Unix, Linux & Windows), databases (Solid DB, Oracle, Sybase, MySQL) designs.
- The SD will provide technical leadership on projects, guiding developers, performing code reviews and ensuring the quality of solutions being implemented.
- Work with Project Managers, Business Analysts, other Solution designers & Architects to deliver large projects.
- Provide input into Architecture road maps, working with IT and Networks architects and Solution designers.
- Define the testing scope and strategy. Review the documents, verify the test cases and results, automation of testing by the development team to improve the overall quality of systems/code.
- Technical expertise support for OSS services as well as vendor liaison regarding both problems and future enhancements. Provide support to OSS Operations during major incidents.
- Review, update and approve of all technical related systems documentation using an approved repository and process.
- Aid OSS Operations on Root Cause Analysis on major and repetitive faults as requested by OSS Operations. This can include working with vendors / users / OSS Operations.
- Performance, Growth and remediation capacity monitoring
- Expert Technical resource for project delivery team handling platform upgrades, new interface integration and new platform deployment.
- Mentor Junior Members of the team
- Review and provide feedback current business process related to OSS and to improve efficiencies.
- Maintaining required levels of knowledge and documentation relating to the systems
- Liaise with vendors, Networks support & engineering groups, and Network engineering groups to meet present and future business requirements
- Work with business stakeholders, and foster trust relationships
- Maintain a customer focused mindset
- Oversee and provide leadership to vendor provided resources on projects and activities; this can include both
- onshore & offshore resources.

**Salary**: $63,553.46 - $128,780.30 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Sydney NSW: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)


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