Centre Service Officer

2 weeks ago

Melbourne, Australia Australian Red Cross Lifeblood Full time

Two permanent, part-time opportunites - 42 and 56 hours per fortnight

Varied shifts across a rotating roster - Monday to Sunday

Located at Melbourne CBD Donor Centre, VIC

Discover life-giving possibilities

Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: to give life. Together, we want to help you build a fulfilling career with Lifeblood.

About the role

Our Melbourne CBD Donor Centre is seeking a Centre Service Officer with a genuine passion to deliver an exceptional service to our donors. Working collaboratively in a team, a day in the centre could see you:
Warmly greet and welcome our donors

Provide donors with clear instructions as to the completion of paperwork

Prepare food and beverages for donors and replenish the self-service buffet bar

Monitor donors post-donation and assist them in rebooking for their next donation

Our flexible self-paced paid training program has a balance between on-the-job practice, and online class schedules to ensure that you are well supported. Besides having a real passion to deliver an amazing donor experience, you’ll need to be able to:
Occasionally lift between 9-22.7kgs

Frequent sitting, bending and reaching to restock supplies in the kitchen

Be flexible to work varied shifts on a fortnightly rotating roster from Monday to Sunday

Thrive in a diverse culture that cares for your wellbeing

We’re a diverse and inclusive bunch. We’re proud to foster an environment where all people can come together to achieve their very best. Whether it’s workplace safety or work/life balance, we look after our employees’ varying needs. As part of the Lifeblood team, you’ll have access to a generous salary packaging program, plus a great range of rewards like discounts on insurance, groceries, food & beverage, department stores, travel, and more.

Next steps

If selected, you’ll be required to complete a few background checks and we’ll help you through this process.

If you require reasonable adjustments during the recruitment process, please reach out to us.

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