Account Manager

**The Medium Rare Team**

Our team is dynamic and high-performing and we encourage key behaviours in our people to help maintain and improve our company culture.

An agency built to tell stories. We know what stories people want to hear, how they want to hear them and how to keep everyone coming back for more.

We help our clients become publishers, creating content that meets audience needs. We provide a full-service operation - from concept to delivery, in every format, for every channel, and we commercialise our clients’ owned platforms.

We connect brands to customers, helping them control the purchase funnel from inspiration right through to sales.

**Role Responsibilities**:

- The account manager is a resourceful partner to several of our key clients and facilitates their effective day-to-day collaboration with the agency.
- Work to build positive and productive client relationships to ensure all client requirements are met.
- Reporting into the Account Director, the Account Manager works with them on client requests, ongoing reporting, and recommendations to establish and maintain best practice for all client content projects.
- Assist the content teams throughout the production process: from content proposal, though to execution of content, encompassing several stages of client approval.
- Fast-paced, deadline and detail-oriented environment

**Skills and Experience**:

- Extremely organised
- Able to adapt and prioritise based on client needs
- An enthusiastic and self-motivated team player
- Able to multitask confidently and productively
- Attention-to-detail oriented
- Able to work to tight deadlines and never miss them
- An excellent written and verbal communicator
- One to two years’ experience in a hands-on role in account service
- Experience writing in a professional context including formats such as presentations, new business pitches, reports and strategy documents
- Moderate experience in working with a diverse range of stakeholders and in prioritising collective needs, participating in client or stakeholder-facing activities like meetings and presentations, including researching and preparing materials for those activities
- Experience supporting content teams, partnership managers or commercial teams in the development of marketing materials or new business materials
- Some experience working with multiple brands or projects briefed by clients, either by working in an agency or consultancy or with content teams at a media publisher
- Some experience participating in or facilitating meetings with other team members, clients or stakeholders

**Working at Medium Rare**:
Medium Rare offers a flexible working environment. You’ll work remotely and from one of our offices in Pyrmont, NSW or Southbank, VIC and enjoy benefits like birthday leave, volunteer leave and a weekly “Me Time Hour”. We celebrate courageous creativity and we deliver it. We know our worth and take pride in our people, our work and our clients:
**WE GROW**
- Our ambition is to be the best and we strive for global success. That starts with our people.
- We value potential and we invest in personal development.

**WE TRUST**
- Trust and respect are at the core of everything we do.
- We are empowered to make decisions and we are open and accountable.
- We always have each other’s backs.

**WE CONNECT**
- We prioritise collaboration, asking questions, sharing knowledge and learning from each other.
- We play to our strengths and give support where it’s needed.
- We celebrate diversity and inclusivity of thought.

**WE INNOVATE**
- We love a challenge to push the boundaries of creativity.
- We bring our craft and energy to everything we do - to our clients, to each other, to the future.
- We are ready for anything.
- We know that diversity strengthens our teams and newsrooms as we seek to tell stories that represent the diverse communities of Australia that we serve. Our people make us unique and we all have a story. We encourage people of all ages, backgrounds, races, cultures, religions, sexual orientations, abilities and gender identities to apply. Inclusion is important to us and we want everyone at News to bring their whole-selves to work. If you require any accommodations or adjustments throughout the recruitment process, or would like to outline which pronouns you prefer, please feel free to let us know._