Case Managers

About the role
- Are you passionate about women’s services? _
- Do you have a strong knowledge of the domestic & family violence?_
- Are you someone who enjoys building relationships?_

Then this job may be for you
- Your new employer _
Our client, Blacktown Women’s and Girls Health Centre (BWGHC) is a feminist, non-for-profit charity meeting the needs of excellent health and wellbeing initiatives for women and girls and envisages a community in which women exercise equal rights, choose their own destiny and have a safe environment for themselves and their children. BWGHC work towards this by providing counselling, information and referral, advocacy, capacity building and support services to clients.

The organisation has been established in the area for over 30 years as one of 21 Women’s Health Centre’s across NSW. Over this time, the BWGHC has grown and evolved to run a range of programs including women only Doctor and Nurse Clinics, Early Childhood Clinics, Legal Services, Drug and Alcohol support and advice, Counselling (Generalist and Domestic Violence), Case Work, Group Work and Information Services and auspice the North West Sydney Women’s Domestic Violence Court Advocacy Services.
- About the Program _
The aim of the Nepean Blue Mountains Women’s Domestic Violence Court Advocacy Service (NBMWDVCAS) program is to provide women experiencing domestic and family violence with threat assessment and safety planning, case coordination, information and Court Advocacy for clients in obtaining legal protection through an Apprehended Domestic Violence Order and provide liaison and secretariat support for Safety Action Meetings (SAMs). NBMWDVCAS also work in cooperation with other services at BWGHC.
- About the Opportunity _
These roles provide case management support to WDVCAS clients who:

- Have been assessed as having complex and serious needs which are impacting on their ability to keep safe and that therefore would benefit from intensive support
- Are not able to be referred to another case management service in the area
- Consent to being referred into case management

There are multiple roles being advertised. These roles are 35 hours per week in total. Salary is classified at level 5 in the NSW SCHADS Award (Pay Point to be determined based on experience). Initial training and induction will be conducted in Blacktown, but these positions will be based in Penrith and some travel in the Western Sydney area will be necessary including Nepean, Blue Mountains and Hawkesbury area.
- About you _
You are an experienced case manager having worked with clients who have lived experience of domestic & family violence specifically. You will be a strong communicator and a passionate networker. A strong understanding of the WDVCAS program will be highly regarded.

Selection Criteria
- Relevant qualifications and/or experience in community services or social work
- Demonstrated experience in case management
- Demonstrated ability to engage effectively with clients in crisis and provide appropriate, trauma-informed support
- Ability to work independently and as part of a multifunctional team
- Understanding of domestic and family violence, its complexities and consequences
- Understanding of intersectionality between social issues and domestic and family violence, in particular the barriers that women may face when leaving violence
- Knowledge of the criminal justice response to domestic and family violence including Apprehended Domestic Violence Orders
- Ability to deliver services in accordance with the WDVCAP Service Agreement, WDVCAP Policy and Procedure Manual, WDVCAS Case Management Policy and other operational documents
- Ability to work with local communities and services to promote awareness of domestic and family violence and WDVCAS services
- Excellent communication skills, particularly in negotiation, advocacy and conflict resolution
- Knowledge of and an ability to work effectively with interpreter services
- Ability to meet with clients away from the WDVCAS office in accordance with safety assessments and processes
- Excellent organisational and administrative skills
- Current NSW Working with Children Check and Police criminal record check (or willingness to obtain)
- Being a woman is considered a genuine occupational qualification for these positions under s.31 of the Anti-Discrimination Act 1977 (NSW)._
- Please note, this workplace has committed to keeping their staff and vulnerable clients safe so have a mandatory COVID vaccination policy for all employees in place so the person in these roles would be required to be vaccinated against COVID-19._

What you’ll get in return
- Salary Packaging - increase your take home pay
- Opportunities for multi skilling and up-skilling
- High level of diversity in role
- Excellent working environment

What to do now
Recruitment of these roles is being managed by an external recruitment agency - Total Workforce Services.

To apply, please send us your