
Case Manager
6 days ago
Case Manager
AU-NSW-Sydney
**Description**:
Do you have excellent customer service skills? Do you want to join a luxury automotive brand?
Join our team as a **Case Manager** and immerse yourself in a role where every interaction is an opportunity to exceed expectations and turn challenges into triumphs
**What We Offer**:
- **Vibrant Culture**:Experience our values in action every day, fostering a supportive environment where your voice matters and your contributions are celebrated.
- **Team Spirit**:Join a close-knit team that values collaboration, growth, and open communication, empowering you to thrive in a dynamic environment.
- **Diversity & Fun**:Embrace diversity and inclusivity in a workplace that values individuality and encourages fun, fostering a sense of belonging for all.
**Your Role**:
As a **Case Manager** you will provides full Omni-Channel concern resolution support to customers of a luxury automotive brand. From initial inquiry or concern through to close; the representative will liaise and coordinate with the dealer/retailer, field staff, management and other relevant departments to satisfactory resolve customer concerns. -.
The overall objective is to achieve customer satisfaction whilst reflecting and protecting the best interest of our client to ensure that all customer contact is meaningful and ultimately promotes brand advocacy and loyalty.
**Responsibilities**
- Prior end to end case management by researching, following up, involving various departments, all while ensure the customer is kept updated along the way and addressing any customer needs or concerns until resolution in a professional and efficient manner, in accordance with department standards.
- Takes full ownership of own case file and acts as backup to designated buddy for continuity of service and action.
**What You Bring**:
- Proven experience in case management and customer support - handling objections. Experience dealing with high-end customer for a luxury brand is a plus
- Ability to provide end-to-end support for customers.
- Passion for the automotive industry.
- Problem-solving mindset and ability to research and present best resolution to meet company and client expectations..
- Excellent organizational skills and attention to detail.
**Availability**:Full working rights and the ability to perform inherent role requirements
**What You'll Get**:
- Competitive Salary
- Monday to Friday role
- No weekend work
- Hybrid/Flexible Working Arrangements
- Walking distance to Mascot train station
- Free on-site gym
- Free on-site parking
- Tuition Reimbursement
-
Case Manager
2 days ago
Sydney, New South Wales, Australia Gotham Enterprises Ltd Full timeNow Hiring: In-Office Case Manager (California)Salary Range: $100K to $120K a yearLocation: North Richmond, CaliforniaJob Type: Full-TimeSchedule: Monday to Friday, 9 AM – 5 PMOur California-based behavioral health and social services clinic is seeking dedicated, in-office Case Managers to join our compassionate team.Position Summary:The Case Manager plays...
-
Case Manager
1 week ago
Sydney, Australia University of New South Wales Full time**Job no**: 533190 **Work type**: Full Time **Location**: Sydney, NSW **Categories**: Legal - Employment Type: Part Time (17.5 hours per week), continuing - Remuneration: Broadbanded Level 6/7: From $103,866 + 17% superannuation + leave loading - Location: Kensington, NSW **About UNSW** UNSW isn’t like other places you’ve worked. Yes, we’re a large...
-
Case Manager
2 weeks ago
Sydney, New South Wales, Australia Gotham Enterprises Ltd Full timeNow Hiring: In-Office Case Manager (California)Salary Range: $100K to $120K a yearLocation: North Richmond, CaliforniaJob Type: Full-TimeSchedule: Monday to Friday, 9 AM – 5 PMOur California-based behavioral health and social services clinic is seeking dedicated, in-office Case Managers to join our compassionate team.Position Summary:The Case Manager plays...
-
Case Manager
4 weeks ago
Sydney, New South Wales, Australia UNSW Full timeJoin to apply for the Case Manager role at UNSW1 week ago Be among the first 25 applicantsJoin to apply for the Case Manager role at UNSWGet AI-powered advice on this job and more exclusive features.Employment Type: Part Time (17.5 hours per week), continuingRemuneration: Broadbanded Level 6/7: From $103,866 (pro rata) + 17% superannuation + leave...
-
Case Manager
4 weeks ago
Sydney, New South Wales, Australia UNSW Full timeJoin to apply for the Case Manager role at UNSW1 week ago Be among the first 25 applicantsJoin to apply for the Case Manager role at UNSWGet AI-powered advice on this job and more exclusive features.Employment Type: Part Time (17.5 hours per week), continuingRemuneration: Broadbanded Level 6/7: From $103,866 (pro rata) + 17% superannuation + leave...
-
Case Manager
2 weeks ago
Sydney, New South Wales, Australia UNSW Full timeJoin to apply for the Case Manager role at UNSW1 week ago Be among the first 25 applicantsJoin to apply for the Case Manager role at UNSWGet AI-powered advice on this job and more exclusive features.Employment Type: Part Time (17.5 hours per week), continuingRemuneration: Broadbanded Level 6/7: From $103,866 (pro rata) + 17% superannuation + leave...
-
Case Manager
2 weeks ago
Sydney, Australia Gallagher Full timeAbout Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...
-
Case Manager
2 weeks ago
Sydney, Australia Kennedy Reid Full timeWork from home flexibility, 2 days in the office - Competitive Salary + 10% annual bonus + employee discounts - Offices based in Sydney, Melbourne & Brisbane **THE ROLE** - Manage a mixed portfolio of Comcare claims - Come up with strategies and drive RTW outcomes - Provide input in stakeholder case conferences to progress claims - Liaise with internal...
-
Case Manager
2 weeks ago
Sydney, Australia Gallagher Full time**Introduction**: Welcome to Gallagher - a global leader in insurance, risk management, and consulting services. With a growing team of more than 45,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting...
-
Case Manager
10 hours ago
Sydney, Australia Gallagher Full timeAbout Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...