Customer Delivery Supervisor

1 week ago

Brisbane, Australia dnata catering Full time

**Do you want a high-flying career working for the world’s largest air services provider?**

We are seeking a hands-on leader with experience in a similar role to join our airport team in** Brisbane **as a** Customer Delivery** **Supervisor** on a **permanent full-time **basis.

**More about this role**:
Reporting to the Customer Delivery Manager, this role is responsible for supervising all aspects of the dnata catering customer delivery strategy, and all operations from the catering centre to the aircraft. You will assist in the optimisation and integration of an end-to-end catering delivery service.

**In a nutshell, your main responsibilities are**:

- Coordinate day to day activities associated with labour activities and aircraft movements, to achieve accurate operational KPI's
- Driving collaboration through systems and processes with internal and external customers to avert delays and ensuring service level agreements are met
- Undertake all possible actions to achieve no delays and compliance with the PTS
- Investigate all delays to root cause level and implement any corrective actions or make recommendations
- Support the Departmental Coordinators, Area Leading Hands and/or Resource Coordinators in managing daily operational variances and assist with the decision making in operational matters
- Support the management of team performance and provide effective development and coaching to ensure optimum levels of team and individual performance
- Ensure staff compliance with relevant regulatory compliance such as Airside Driving Regulations, Food Safety, AQIS Custos regulations, etc.

**What do you need to be successful in the role?**
- Proven leadership experience in a similar environment
- Experience with customer service, inventory control, and management systems
- Displays business and industry acumen understanding
- Previous success achieving KPI targets and adherence to safety, health, environmental requirements
- Ability to build constructive and effective working relationships in formal and informal networks with internal and external stakeholders
- Ability to energize and align team members to a shared vision, inspiring a climate of high performance
- Demonstrated ability to make decisions and act on initiative
- Proven adaptability to changing environments
- Holder of a HR or MR license
- As you will be working in the Aviation Services industry, you will be required to obtain a clear National Police Check

**What is in it for you?**
- Competitive salary.
- 5 weeks annual leave.
- Be part of a close knit and dedicated team that are committed to excellence.
- Discounts at hundreds of retailers, discounted health insurance, and wellbeing resources including online exercise classes.
- Free onsite parking and meals.

**Your prospective employer**:
Part of the Emirates Group, we are Australia’s largest inflight catering and retail partner, food manufacturing and retail, travel retail technology, and airport lounge management. Chosen by many of the world’s top airlines, we operate 15 catering facilities across 9 cities, employ over 4,000 people, produce over 64 million meals, and service over 246 thousand flights each year.

**Does this role sound perfect for you? If so, we want to hear from you**

To start the journey of joining our corporate team, click the link below and upload your resume, a cover letter that outlines your suitability for the role, and some samples of your work.

  • Customer Delivery Supervisor

    1 week ago

    Brisbane, Australia dnata catering Full time

    **Do you want a high-flying career working for the world’s largest air services provider?** We are seeking a hands-on leader with experience in a similar role to join our airport team in** Brisbane **as a** Customer Delivery** **Supervisor** on a **permanent full-time **basis. **More about this role**: Reporting to the Customer Delivery Manager, this...

  • Customer Delivery Supervisor Brisbane

    2 weeks ago

    Brisbane, Queensland, Australia Dnata Travel Group Full time

    Do you want a high-flying career working for the world's largest air services provider?We are seeking a hands-on leader with experience in a similar role to join our airport team in Brisbaneas a Customer Delivery Supervisoron apermanent full-timebasis.More about this role: Reporting to the Customer Delivery Manager, this role is responsible for supervising...

  • Delivery Driver

    1 week ago

    Brisbane, Australia Gofer Delivery Pty Ltd Full time

    About your role: As our delivery driver, you will be responsible for delivering goods to our customers on time. This is a permanent job from 8:00 to 16:00 Monday to Friday at the national warehouse. You will be a client-oriented person, ready to provide the best service for our clients. You will passionately build relationships. **Duties**: Driving company...

  • Operations Supervisor

    19 hours ago

    Brisbane, Queensland, Australia beBeeOperations Full time $60,000 - $85,000

    Job Title: Operations Supervisor">Job OverviewAs a key member of our team, you will be responsible for overseeing the stock management process from start to finish.This includes managing the delivery and storage area, ensuring safety, cleanliness, accessibility, and ease of use.You will work closely with the Purchasing team and Store Manager to improve stock...

  • Customer Service Supervisor

    2 weeks ago

    Brisbane, Queensland, Australia UniLodge Australia Pty Full time

    Join our UniLodge team and help create a friendly environment that delivers an exceptional customer service experience for our residents.14th August, 2025New opportunity based at UniLodge on Margaret, QLDPermanent full-time position – 38 hours per weekSink your teeth into a role that offers exposure to supervisor-level responsibilitiesTHE ROLEDue to...

  • Customer Service Supervisor

    2 weeks ago

    Brisbane, Queensland, Australia UniLodge Australia Pty Full time

    Join our UniLodge team and help create a friendly environment that delivers an exceptional customer service experience for our residents. 14th August, 2025New opportunity based at UniLodge on Margaret, QLD Permanent full-time position – 38 hours per week Sink your teeth into a role that offers exposure to supervisor-level responsibilities ...

  • Customer Care Supervisor

    16 hours ago

    Brisbane, Queensland, Australia Victaulic Full time

    Join to apply for the Customer Care Supervisor role at Victaulic2 days ago Be among the first 25 applicantsJoin to apply for the Customer Care Supervisor role at VictaulicSummaryThis is a key Customer Care Leadership role that focuses heavily on motivating and leading theDescriptionCustomer Care SupervisorSummaryThis is a key Customer Care Leadership role...

  • Customer Care Supervisor

    10 hours ago

    Brisbane, Queensland, Australia Victaulic Full time

    Join to apply for the Customer Care Supervisor role at Victaulic2 days ago Be among the first 25 applicantsJoin to apply for the Customer Care Supervisor role at VictaulicSummaryThis is a key Customer Care Leadership role that focuses heavily on motivating and leading theDescriptionCustomer Care SupervisorSummaryThis is a key Customer Care Leadership role...

  • Customer Service Supervisor

    6 days ago

    Brisbane, Australia Enterprise Rent-a-Car Full time

    _Enterprise Rent-A-Car is seeking a Customer Service Supervisor for weekends and weekdays_ _to join our _**Brisbane Airport Team**_. The position will be part of a rotating roster and _work _during weekends. Car rental experience is not required; any applicant with a customer service or retail sales background should apply!_ **ABOUT THE ROLE** As...

  • Customer Experience Supervisor

    2 weeks ago

    Brisbane, Queensland, Australia Enterprise Rent-a-Car Full time

    $70,000 negotiable + performance bonusesThis is a full-time temporary role (9 months), with the possibility of extension.As Customer Experience Supervisor, you will be responsible for overseeing day-to-day customer experience and ensuring a high standard of customer service across all client interactions, both online and over the phone. Supporting corporate,...