Advisor, Insurer Supervision, Home Building Compensation Regulation

3 days ago

Sydney, Australia NSW Department of Customer Service Full time

**Role**:Advisor Insurer Supervision, Home Building Compensation Regulation

**Grade**: 7/8

**Duration**:up to six months

**Location**:Sydney or Gosford (hybrid working)

**Closing date**:Monday 24**th** March 2024 at 10am**

Do you like using data, analytical and investigation skills? We have a development opportunity for you to join a great team, that works to ensure homeowners in NSW get the insurance support they need if their builder can’t finish work or remedy defects in their home. Come and help us hold regulated insurers to account.

The Home Building Compensation Regulation Directorate (HBCR) in the State Insurance Regulatory Authority (SIRA) is looking for an Advisor Insurer Supervision to join our team.

**Your responsibilities will include**:

- Contributing to the supervision and performance management of the single state insurer, icare HBCF, such as through doing file reviews and audits.
- Preparing data analysis reports and identifying emerging trends.
- Collaborate with other teams across the Directorate, SIRA and co-regulators to support the achievement of SIRA’s objectives and deliver better outcomes for scheme customers and the NSW community.
- Participating in proactive supervision programs.
- Reviewing and assessing referrals from the insurer and the SIRA Complaints team for insurer compliance with the Home Building Act 1989 and Home Building Compensation Guidelines.
- Preparing reports following review and assessment.
- Working in a multi-disciplinary team with differing skill sets.

**About you**:

- Able to communicate and explain technical data concepts to internal and external stakeholders.
- Experience in a past investigation/compliance or performance monitoring role using data analysis is preferable.
- Experience reviewing and assessing information for compliance purposes.
- Able to engage professionally and persuasively with regulated entities to change behaviour.
- Excellent verbal and written communication skills, capable of engaging with internal and external stakeholders at all levels.
- Ability to work independently and in a team within a dynamic fast paced environment.
- Knowledge of home building compensation insurance is desirable but not essential.

**What we need from you**:
**About Home Building Compensation**

Home building compensation (HBC) insurance, previously known as home warranty insurance, offers critical consumer protection for homeowners in NSW.

HBC insurance is required for all home building construction or renovation projects exceeding $20,000 (including GST) unless exempt.

This covers homeowners and future homeowners when a building business is unable to complete building work or rectify defects due to:

- insolvency
- death
- disappearance (not able to be found)
- a licence suspension following non-compliance with a money order made by a court or the NSW Civil and Administrative Tribunal in favour of the homeowner.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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