Business Support Team Leader

2 weeks ago

Newcastle, Australia Greater Bank Full time

**Role Intro**:
You will manage all Contact Centre administration and maintain effective 1st line AML/CTF monitoring of business accounts and oversight of processes for Greater Bank.

As the Business Support Team Leader, you will be a trusted advisor for the business and will develop and maintain a robust system and approach to the monitoring of new business accounts opened and ongoing AML/CTF compliance obligations and controls around business accounts.

**What are we looking for?**
- Diploma or higher education qualification in a relevant field such as Business and/or Administration (desirable)
- Strong influence and leadership skills
- Demonstrated understanding of AML/CTF as it relates to business entities
- Strong decision making skills and demonstrated ability to make timely and practical decisions in the best interest of customers
- Demonstrated stakeholder management and collaboration skills
- A continuous improvement mindset and be willing to challenge the status quo

**What would be your key responsibilities?**
- Contribute to and implement the Sales, Marketing & Distribution strategic plan and business plan in line with the Greater Bank strategy
- Contribute to the development and implement commercially orientated Contact Centre and Retail Sales practices to ensure continuous improvement and competitive advantage
- Liaise with relevant stakeholders and contribute to the delivery of projects within Sales, Marketing & Distribution
- Take action to identify and act on operational improvements across the business
- Support the Sales, Marketing & Distribution Division with the implementation of OCDD & ECDD and management of timeline
- Keep abreast of changes to legislation, rules, guidance, and regulatory developments with respect to AML/CTF business entities
- Build team and individual capabilities so the teams have the right capability for future growth
- Seek to understand the needs of internal and external customers and takes action to optimise the customer experience
- Handle complex customer problems as required and provide supporting evidence that delivers effective outcomes

**What can you expect from Greater Bank?**
- Award winning Financial Services Organisation
- Genuine focus on your career development with access to internal and external training
- More than just pay, our health and wellbeing program is centred around work-life balance and flexibility
- Opportunity to make a difference in our community
- Work in an environment where people are at the heart of everything we do

**About us**:
We’ve been helping the people of NSW and South East QLD with their banking needs for over 75 years. At Greater Bank, we are on a journey that is being driven by our people to ensure we remain positioned to support our customers for generations to come. Become part of the team that is helping to transform the way we do banking.

Our next chapter looks to build upon our strong foundations Our customers voted in favour of a merger with Newcastle Permanent creating a regional powerhouse based here in Newcastle and providing an unparalleled opportunity to grow and innovate. Don’t delay Join us and be part of our exciting journey.

  • Business Support Team Leader

    2 weeks ago

    Newcastle, New South Wales, Australia Greater Bank Full time

    **Role Intro**:You will manage all Contact Centre administration and maintain effective 1st line AML/CTF monitoring of business accounts and oversight of processes for Greater Bank.As the Business Support Team Leader, you will be a trusted advisor for the business and will develop and maintain a robust system and approach to the monitoring of new business...

  • Team Leader

    1 week ago

    Newcastle, Maitland & Hunter, Australia BelleJoy Support Full time $104,000 - $130,878 per year

    We're Hiring - A Brand-New Leadership Opportunity Awaits YouAbout youAre you passionate about making a meaningful impact in the lives of individuals? We have an exciting new opportunity for a dynamic leader to guide a dedicated team while delivering exceptional support in one of our newly opened homes. In addition to overseeing the care of our wonderful...

  • Team Leader Business Systems

    2 weeks ago

    Newcastle, Australia Hunter Water Full time

    Get the balance right - flexible working options available - Ongoing career development opportunities - Support the sustainable delivery of an essential service to the Lower Hunter community We are seeking a Team Leader Business Systems to join our Digital Services and Technology team in the Digital Division. **Our Company** At Hunter Water our Values...

  • Support Coordination Team Leader

    5 days ago

    Newcastle, Australia Sublime Care Full time

    **Join us as our Team Leader for Support Coordination!** **Are you a strong, knowledgeable, and compassionate leader ready to champion change in the world of Support Coordination (NDIS)?** **We are searching for a dynamic Team Leader to join Sublime Care and lead the charge in transforming lives!** *** **Why Us?** Sublime Care** **is gearing up for...

  • Disability Support Team Leader Position

    2 weeks ago

    Newcastle, New South Wales, Australia beBeeEmpowerment Full time $90,000 - $105,000

    Job Title:Disability Support Team LeaderAbout the Role:Lead a dedicated team of support workers and collaborate with management to deliver high-quality services.Foster empowerment among people with disabilities, supporting strategic goals and operational objectives.Key Responsibilities:Create and maintain rosters for a team of support workers, ensuring...

  • Ecology Team Leader

    2 weeks ago

    Newcastle, New South Wales, Australia beBeeEcology Full time

    Are you a leader in ecology looking for a new challenge? Do you have the skills and experience to drive our team's strategic growth and deliver meaningful environmental outcomes for clients?About the RoleWe are seeking a Practice Lead – Ecology with a strong technical background and commercial acumen. The successful candidate will lead our talented ecology...

  • Team Leader

    2 weeks ago

    Newcastle, New South Wales, Australia JB Hunter Full time $60,000 - $80,000 per year

    Team Leader - Student Support Services Newcastle Location Why JB Hunter: JB Hunter (RTO has been leading the telecommunications training across Australia and the South Pacific for over 30 years. We have seen much change throughout that time and a key driver for the longevity we have enjoyed has been our ability to embrace innovation and technology....

  • Disability Support Team Leader

    5 days ago

    Newcastle, New South Wales, Australia Maxlife Care Full time

    OverviewJoin to apply for the Disability Support Team Leader role at Maxlife Care.Salary 75,000 - 80,000.Maxlife Care is a premium provider of disability care services, led by a dedicated team of doctors, nurses, and experienced support workers. Our mission is to partner with our participants to deliver personalized, high-quality care that meets their unique...

  • Business Leader Opportunity

    2 weeks ago

    Newcastle, New South Wales, Australia beBeeLeader Full time $125,000 - $155,000

    Opportunity OverviewThis is a unique chance for an experienced business leader to take on a Territory Manager role. You will oversee 10-12 of our successful Dental centres in Sydney.Key ResponsibilitiesEstablish and maintain strong relationships with Dentists to support them in achieving their goalsProvide exceptional leadership and mentoring to Centre...

  • Dental Team Leader

    2 weeks ago

    Newcastle, New South Wales, Australia beBeeCareer Full time $90,000 - $111,000

    Are you a passionate and motivated Dental Assistant looking for a challenging role where you can grow your skills and leadership abilities?This is an exciting opportunity to join our dental team as an Assistant Centre Manager in Jesmond and Cameron Park. As a key member of our team, you will play a crucial role in supporting the Centre Leader and leading a...