Area Manager

Are you an experienced and results-driven Cleaning Area Manager looking for a new challenge? Challenger Services Group, an award-winning industry leader, is seeking a dedicated Area Manager to join our team and oversee a critical portfolio of cleaning operations for Sydney Trains Stations. This is a dynamic, full-time role based primarily at Central Station, Sydney.

If you are a leader with a proven track record in managing teams, ensuring high-quality service delivery, and building strong client relationships, this is the perfect opportunity for you.

**Why this role will excite you**:

- ** Be a leader in a critical environment**: Oversee the cleaning operations at one of Sydney's busiest transport hubs, contributing to a safe and pleasant experience for thousands of commuters daily.
- ** Enjoy autonomy**: Work autonomously and manage your workflow, all while adhering to our certified and nationally accredited quality standards.
- ** Be part of a great team**: Enjoy camaraderie and be a part of a dynamic and fun team environment.
- ** Real opportunities for promotion**: We promote from within, with structured pathways to enable you to progress your career within our diverse business.
- ** Exclusive perks**: Access great discounts at Woolworths, Amazon & more.
- ** Be tech-savvy**: We use cutting-edge time and attendance, quality assurance, and onboarding software which allows us to be paper-free and simplify your workload.
- ** Diverse skill-building**: Build a broad skillset without the risk of boredom and burnout. We work in multiple service areas such as hospitality, aged care, education, retail, government, and food production, and encourage cross-training and development by allowing our people to work at different locations and business areas.

**About the role**:
As a Cleaning Area Manager for Sydney Trains Stations, you will be responsible for the day-to-day cleaning operations**.** Your primary focus will be to lead a high-performing team, ensuring adherence to all cleaning standards and procedures while maintaining a strong, collaborative relationship with the client.

**Location**: Central Station, Eddy Avenue, Sydney.

**Shift times**: This is a salaried position requiring flexibility for afternoon and overnight shifts, working on a rotating roster across Monday to Sunday.

**Are you the right fit?**

You are a professional with a proven background in managing cleaning teams across multiple sites, preferably within a transport, government, or similar high-traffic environment. You possess a strong understanding of commercial cleaning processes and are a natural leader who can motivate a team to achieve the highest standards.

**Key Responsibilities**:

- ** Operational Management**: Manage the service delivery and performance of daily cleaning operations at Central Station.
- ** Quality Assuranc**e: Conduct regular cleaning checks and inspections to ensure standards are met.
- ** Safety & Compliance**: Enforce compliance with Standard Operating Procedures (SOPs) and safety protocols.
- ** Roster & Budget Management**: Prepare and manage rosters to meet budgetary requirements and modern award standards.
- ** Stock Control**: Manage stock levels and ensure the team has the necessary supplies.
- ** Team Leadership**: Lead, train, and support your team, empowering them to deliver their best work.
- ** Client Relations**: Build and maintain effective and lasting client relationships with the Sydney Trains team.
- ** Performance & Safety**: Implement initiatives to drive a high-performing and safe work environment.
- ** Reporting**: Provide regular reporting and operational analytics.

**What we are looking for**:

- ** Experience**: Previous experience managing commercial cleaning teams is essential.
- ** Mandatory certifications and checks**:

- Valid Driver's Licence.
- Current Police Check.
- Valid First Aid Certificate.
- Valid RIW Card (Rail Industry Worker).
- Working with Children Check (WWCC).
- ** Leadership Skills**: Proven success in leading and developing a high-performing team.
- ** Knowledge**: Strong understanding of commercial cleaning equipment, chemical handling, and WHS requirements. Working knowledge of the Cleaning Services Award is highly regarded.
- ** Professionalism**: Very high attention to detail, strong time management, and excellent written and verbal communication skills. You must also have a good presentation and fluency in English.

**Who we are**:
**Challenger Services Group** is an award-winning national industry leader, providing outsourced service solutions to a number of critical industries. Our prime coverage is within Sydney, Melbourne, Brisbane and the Gold Coast. Our capabilities and success lie within servicing the commercial cleaning, hospitality, food and beverage, food production, government, education, and aged care environments.

**Ready to make your mark?**

**Challenger Services Group is an equal opportunity employer, committed to fostering diversity