
Claims Training Consultant- Fixed Term Opportunity
3 days ago
Company Description
Welcome to This Australian Life.
From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence and retaining great talent.
We're always looking for people who want to go further with us. People who do what’s right, aim high, and work smart. Why not see where we can go?
**Job Description**:
- ** Sydney or Melbourne based opportunity.**
This is a great opportunity to use your claims knowledge to deliver a quality training service for our Claims team members on a 12-month secondment or fixed term contract with the view to extend.
**What will you be responsible for?**
- The delivery of training in line with the TAL Claims Learning strategy and Capability Framework supported by informal and formal classroom training and digital learning (i.e. the 70:20:10 approach to training).
- Internal development, or external sourcing, of claims-specific training material, utilising case studies, new/changed legislation, new/changed systems and process and other relevant material.
- Supporting the delivery of technical training expertise, as required.
- Evaluating effectiveness of implemented learning solutions (training) to ensure alignment with the QA and accreditation frameworks.
- Co-ordinating activities aligned to delivery of the required training, including management of registration and attendance to support reporting obligations.
- Maintaining current knowledge of life insurance guidelines, processes and policy changes. Ensure that current training materials reflect industry practice and TAL processes and policies, providing clear communication of each of these in a simple and accurate manner to team members.
- Liaising with Claims Governance, Claims Technical Specialists and other key stakeholders to ensure technical training materials are up to date and consistent with the current policies and Process Maps across the Claims business unit.
- Sharing learning and best practice in order to contribute to overall team.
**Qualifications**:
**What are we looking for?**
- Experience working in a learning and development role and/or technical assessment role within the Life Insurance industry (or similar) is highly regarded.
- Demonstrated understanding of Life, Trauma, Lump Sum (TPD), Disability and Income Protection claims assessment and management requirements.
- An understanding of eLearning design principles would be an advantage, but is not mandatory.
- Desirable certificate IV in Training and Assessment or Tertiary qualifications in Education.
- Excellent communication skills.
- Ability to work autonomously as well as part of a team.
- Demonstrated understanding of relevant regulatory and legal obligations impacting Life Insurance claim assessment.
You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.
Additional Information
Work is a big part of this Australian life, and we work hard to make it one of the best parts. We don’t just say it; we do it. We offer a workplace that’s inclusive and flexible, supporting our people with options that let them make the most of their careers.
We know the value of having different people from all walks of life, with varied points of view and attributes regardless of their age, ethnicity, religion, sexual orientation, gender identity, intersex status or any disabilities they might be living with. We strive for a diverse and inclusive workplace where a sense of belonging encourages people to bring their full selves to work.
LI-Hybrid
LI-REMOTE
Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.
-
Claims Consultant
4 weeks ago
Sydney, New South Wales, Australia Marsh McLennan Full timeJoin to apply for the Claims Consultant role at Marsh McLennan1 day ago Be among the first 25 applicantsJoin to apply for the Claims Consultant role at Marsh McLennanWe are seeking a candidate to join our Public Sector claims team at Marsh Australia in the role of Claims Consultant. This role will be based in our Sydney office. This is a hybrid role that has...
-
Service & Claims Consultant, Fixed-term Contract
4 weeks ago
Sydney, New South Wales, Australia Chubb Full timeChubb celebrates diversity by fostering an inclusive, flexible, and equitable workplace.We support applications from all members of our community and ensure equitable access to our employment opportunities.We are open to discussing workplace flexibility in all our vacancies to attract the best candidates and accommodate individual needs, differences,...
-
Sydney, Australia TAL Full time**Company Description** At TAL, we support our people to live their best lives with benefits that enhance work-life balance, career growth, and wellbeing. Join our high-performing, customer-focused Claims team and help Australians navigate their life insurance claims journey with confidence. - Wellbeing resources - support for your physical, mental, and...
-
Motor Claims Consultant
4 days ago
Sydney, Australia Advent Claims Australia PL Full time**About Us** Advent Claims Australia is a trusted **Third Party Authority (TPA)** representing one of the world’s leading vehicle fleet organisations. As we enter an exciting growth phase, we are seeking a motivated and experienced **Motor Recovery / Settlements Specialist** to join our friendly, professional team in Sydney's CBD. **What We Offer** -...
-
Claims Consultant
4 weeks ago
Sydney, New South Wales, Australia Buscojobs Full timeOverviewMAYDAY Recruitment is proud to be partnering with a leading organisation in the insurance industry to recruit 2 x Strata Claims Consultants for a growing team based in North Sydney.These positions are offered on a temporary basis with the possibility of long-term extension or permanency.This is a fantastic opportunity to join a fast-paced and...
-
Claims Consultant
4 weeks ago
Sydney, New South Wales, Australia Marsh Full timeJoin to apply for the Claims Consultant role at Marsh5 days ago Be among the first 25 applicantsJoin to apply for the Claims Consultant role at MarshGet AI-powered advice on this job and more exclusive features.This range is provided by Marsh. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay...
-
Claims Consultant
4 weeks ago
Sydney, New South Wales, Australia Marsh Full timeJoin to apply for the Claims Consultant role at Marsh5 days ago Be among the first 25 applicantsJoin to apply for the Claims Consultant role at MarshGet AI-powered advice on this job and more exclusive features.This range is provided by Marsh. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay...
-
Motor Claims Consultant
2 weeks ago
Sydney, New South Wales, Australia Advent Claims Australia PL Full time $537,777 - $8,914,163 per yearAbout UsAdvent Claims Australia is a trusted Third Party Authority (TPA) representing one of the world's leading vehicle fleet organisations. As we enter an exciting growth phase, we are seeking a motivated and experienced Motor Recovery / Settlements Specialist to join our friendly, professional team in Sydney's CBD.What We OfferCompetitive remuneration...
-
North Sydney Council, Australia Chubb Full timeJob Description Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace.We support applications from all members of our community and equitable access to our employment opportunities.We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual...
-
Claims Consultant
1 week ago
Sydney, Australia The Andersen Partnership Full timeExperienced Commercial Property Claims Required - End to End Claims Handled Previously - Strata knowledge is preferential Strong Salary with Bonus on Offer Friendly and Supportive Team and Business Leaders CBD location, close to all transport options We have been approached to find a Case Manager with expertise in Commercial Property and Strata Claims to...