2ic

**ABOUT US**:
Proudly Australian, Sonic HealthPlus is now the largest provider of corporate medicine in the country. With a national network of wholly owned metropolitan and remote clinics, we deliver Occupational Health, General Practice and integrated medical, paramedical and wellness services to both large and small corporate and community groups.

**ABOUT THE ROLE**:
As an Operations Coordinator/2IC with demonstrated administration experience, ideally within a healthcare environment, you will join the Bourke Street Clinic, VIC _(Country of the Wurundjeri People of the Kulin Nation)_, on a Permanent Full-Time basis working 38 hours per week. Reporting directly to the Practice Manager, you will have the opportunity to manage a variety of tasks and customer demands. You will be responsible for leading, managing and maintaining efficient day-to-day operations of the clinic, particularly in the absence of the Practice Manager.

**DUTIES**:
The responsibilities for this position include but are not limited to:

- Coordination of the clinic operations as well onsite operations as required
- Effective team supervision of clinic and operational staff and provides day-to day management, operational supervision, governance, direction and assistance
- Assistance with human resource functions including recruitment, inductions, timesheet approval and rosters
- Training support to clinic and operational team members
- Defence Force Recruiting (DFR) program at the Bourke Street Clinic
- Onsite Operations programs delivering medical services to our corporate health clients
- Reporting to the Practice Manager and Project Manager Operations, the role include 2IC duties to ensure continuity of operations and enhanced team productivity
- Promoting and embedding a high level standard of customer service delivery both in clinic and to our onsite customers
- Support the operations team to facilitate and coordinate onsite projects, including resourcing and logistics
- Reception and general administration duties
- Stock management, maintaining a system for provision, replacement and recording of inventory
- Processing medical bookings
- Results management and reporting
- Conduct medical screening where suitably qualified, including travel to client sites (when required)
- Invoicing

**CANDIDATE REQUIREMENTS**:

- You will have relevant experience in supervising staff, as well as excellent interpersonal and communication skills.
- Experience in co-ordination/logistics of personnel and service delivery
- Additional requirements include:

- Ability to engage, motivate, empower and coach staff to achieve desired business outcomes
- High level of computer skills
- Excellent organisation and time management skills
- A strong commitment to customer service
- A current CPR Certificate and Working with Children Check, or be willing to obtain these (please speak to us if you need support in obtaining certification)

**WHY JOIN US?**:

- Ongoing training and development
- Stable, reputable national healthcare provider (part of the global Sonic Healthcare)
- Paid parental leave
- Numerous discounts including travel, gym membership and health insurance options
- Discounted fees for various medical services e.g. pathology, radiology and travel health
- Employee Assistance Program
- Focus on corporate social responsibility e.g. fundraising, supporting community events

**HOW TO APPLY**:
**DIVERSITY, EQUITY AND INCLUSION**:
At Sonic HealthPlus, we embrace a diverse mix of minds and backgrounds, creating a supportive environment where every voice is valued. Our commitment to gender equity fosters a safe, respectful, and welcoming space for all. We honour the unique experiences of veterans and current serving members of the Australian Defence Force and their families, whose military backgrounds enrich our workplace.

**PRIMARY LOCATION**: AU-VIC-Melbourne

**JOB POSTING**: 28-Nov-2024