Collections Officer

1 week ago

Sydney, Australia humm Full time

**What's so exciting about this role?**

This role sits in the Collections team within** flexi**commerical (part of **humm**group). We are looking for a student or a recent graduate studying a **finance **related degree to join us on a permanent basis (contract would also be considered).

This role has a lot of variety and you will receive on the job training to assist the Collections team recover overdue financial contracts and help mitigate losses. This involves working with both customers and finance brokers to achieve resolutions.

**What Does An Average Day Look Like?**

No day is average, but here’s an idea of what you can expect to do in this role:

- Managing the account level relationship with specific vendors.
- Ensuring all delinquent accounts are collected in a timely manner, and that compliance standards are adhered to.
- Adhering to external regulatory and internal policy requirements, and system processes.
- Regular reconciliation of client accounts to identify account issues to resolve client concerns.
- Case managing extended circumstances surrounding delinquency and providing client solutions that also meets flexicommercial’s needs.
- Entering default listings.
- Recommending legal action when necessary
- Arranging repossession of company assets
- Dealing with disputes
- Working with our third party collections agents and external solicitors
- Skip Tracing

**Who will thrive in this role?**

You are someone who believes in the strength of good relationships and is a natural problem solver. You are flexible, driven and passionate about customers; you can operate in and contribute to a fast paced, dynamic environment and you bring excellent multi-tasking skills and a focus on delivering outcomes.

We’re also looking for someone who has:

- is studying or recently graduated from a finance related degree
- Strong verbal and written, communication and presentation skills.
- High degree of accuracy and attention to detail.
- Ability to work effectively autonomously or in a team environment.
- Computer literacy including MS Excel, Word, and Outlook.
- Proven dispute resolution and negotiation skills
- Understanding of the commercial finance industry and litigation process in Australia would be highly regarded but not necessary.

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