Key Account Manager

7 days ago

Sydney, Australia Lindt & Sprüngli Full time

We have an exciting opportunity for a person who enjoys FMCG and building relationships with customers and our broad demand community.

Welcome to the world of Lindt - where our rich and diverse culture embraces change while cherishing our history. At Lindt, we believe that excellence lies within each and every one of our employees. That's why we've created a one-of-a-kind environment where our team members can take risks, challenge the norm, and help build the Lindt brand for generations to come.

With a team of over 500 talented individuals, we're on a mission to Enchant the World with the Chocolate. We're searching for imaginative thinkers who can recognise opportunities, generate innovative ideas, and build strong relationships with our consumers and customers. Whether you're dreaming up new product concepts or helping us connect with chocolate lovers around the globe, you'll play an integral role in our mission to make the world a sweeter place.

**THE POSITION**

We are looking for an enthusiastic person to manage our independent grocery accounts, Petrol & Convenience and MSO groups. The role will be responsible for developing new business channels as well as developing and implementing annual Joint Business Plans for Independent Accounts and alternate channels.

**_ Key Responsibilities_**
- Manage assigned Independent & Petrol & Convenience Accounts
- Provide and update internal and external sales communication tools, includes total administrative support
- Develop and implement customer initiatives and targets, Net Trade Sales, GP, trade spend, distribution, market share etc.
- Ensure the pricing and promotion strategy maximizes the ROI
- Complete pre and post analysis on all major promotions (in conjunction with Category recommendations)
- Make recommendations to the business on pricing and promotional strategies
- Cross functional collaboration within the broader Demand Community

**_What you will bring_**
- Previous FMCG experience, preferably partnering with a major national retailer
- Previous account management and or field experience
- Exceptional customer focus and a collaborative approach to partnering with the customer
- Ability to effectively prioritise workflow and meet deadlines in a fast-paced environment
- Tertiary qualifications in Business related field
- Category and/or Marketing experience would be highly regarded, but is not essential
- High levels of computer literacy, with experience in Promax preferred.

**_What we can offer you_**
- A positive environment, allowing career and personal growth, celebrating your achievements and recognising your successes
- An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently
- Hybrid working environment
- A priority on maintaining a healthy work/life balance
- A paid day off on your birthday

Join us so together we can Enchant the World with Chocolate

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