Generic Role

6 days ago

Batemans Bay, Australia IRT Full time

**About IRT**
- Founded in 1969, IRT’s mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same.
We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We’re one of Australia’s largest community-owned providers of independent living, aged care and home care. We’re proud to have more than 40 communities and home care service hubs in NSW, the ACT and Qld.
IRT is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees. We are proud of our culture and employ people across a diverse range of occupations, backgrounds and skills, who are passionate and committed to creating a better world for all older Australians.

**About the Role**

**IRT aged care centres** across the **Eurobodalla region** are seeking an enthusiastic and passionate **Receptionist/Administration Officer** to join our Aged Care Centres in a casual capacity.
This role requires travel to all Eurobodalla sites
- IRT Crown Gardens, Batemans Bay, IRT Moruya & IRT Dalmeny.

**Your work may include**:
Be the first point of contact for residents, families, visitors and external parties at IRT
. Work collaboratively with both the sales and operations team as well as external supplier
- s Onboarding of all Aged Care residents opting to take up the additional services offer, ensuring the products and services are received as described and the correct financial and contractual processes are executed in a timely and professional manner
. Ongoing, support the Aged Care Centre team and be a key point of contact in the delivery of additional services for residents, their families
Promote IRT image and policies in all day to day activities Providing high quality administration support to the local leadership team and exceptional customer service to internal and external customers. Using IRT systems and technologies to update relevant records and to perform clerical activitie
- s Ensure confidentiality surrounding our residents is maintained
. Manage client enquiries, deliveries, dispatches and visitor
- s Respond to complaints and find appropriate solution
- s Collaborate between departments to support in aid of attending to resident request
- s

**To Be Successful You Will Have**
- Previous experience in Administration/Receptionist role, preferably in age care or medical / health care settin
- g Knowledge of existing care and support services, such as My Aged Car
- e Certificate III or Diploma in Business Administration (desirable
- ) Excellent organisational skills with the ability to manage multiple projects and tasks at one tim
- e High level communication (written and verbal) and interpersonal skill
- s Proven administration, documentation and report writing skill
- s Demonstrated problem solving ability and negotiation skill
- s Proven attention to detail and accurac
- s Demonstrate proficiency using tablets, smart phone technology and computer systems including Microsoft Outlook, Word, Excel and organisational system
- s Current driver’s licence and own vehicl
- e

**Benefits for You**
- Competitive pay and more cash in your pocket (less tax) with not-for-profit salary packagin
- g Flexible working condition
- s Birthday leave - relax and take a day off on us
- Professional and career development opportunitie
- s Multiple career pathway
- s Discounted gym membership
- s Free counselling via Employee Assistance Program (EAP) and staff wellness progra
- m

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