Service Planning Officer

1 week ago

Melbourne Northern Suburbs, Australia HAYS Full time

Rostering the Home Care/Personal Care Workforce (approx. 100 staff)

**Your new company**

Operating from Darebin, this organisation is currently seeking a Service Planning Officer to join their Team in a full-time capacity, for a 4-week period.

**Your new role**

The Service Planning Officer's primary role is to identify and offer suggestions for continuously improving rostering and allocation practice, with solution-focused approaches to optimise service flexibility, cost-effectiveness, client outcomes and staff capacity. You will also undertake coordinated, efficient and appropriate allocation of care and support services to new and existing clients of the Supported and Connected Living Department. You will also be required to:

- Undertake responsive, efficient, effective and accountable service and staff allocation and rostering within required timeframes, to best meet clients/carers needs, preferences, and staffing variables.
- Actively integrate an Active Service Approach, and service coordination principles into practices and processes.
- Identify where further (client or staff) information is needed to undertake appropriate rostering/allocation and seek clarification from the relevant source (e.g. Service Facilitation Team, Community Support Team Leaders, Assessment Team, Team Leader Service Planning).
- Roster agency staff to cover unmet need and report any scheduling, service issues or other concerns with agency staff to Team Leader Service Planning.
- Contribute to the development of effective policies and procedures to support best practice and quality client outcomes, including adaptation of our service model to the requirements of My Aged Care Gateway and Commonwealth Home Support Program.

**What you'll need to succeed**

To be successful in obtaining this opportunity, you will have a willingness to learn, a proven work ethic and experience as a Service Planning Officer. You will also need:

- A tertiary qualification in Human services, Human Resources (or related discipline) and/or relevant experience in the Community Services environment.
- A current employee Working with Children Card.
- Thorough understanding of rostering and service allocation, and relevant Human Resources considerations, in a community based, outreach setting.
- An ability to plan and organise work, to meet quality standards and to manage frequent updates for action, via electronic or other channels, from staff and Team Leaders, within adopted performance standards.
- High level proficiency in common computer packages including Windows and Microsoft programs, (Carelink Plus knowledge an advantage).

**What you'll get in return**

You will be part of a small, vibrant team within an organisation who strive for success. You will be paid at a competitive rate and will enjoy an exciting and supportive environment with a team of hard-working, ambitious and like-minded individuals. You will be matched with modern tools and technology to complete your job to a high standard.
- Situated in Darebin
- Monday - Friday, 5 days per week

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Shannon Seers
03 9946 3560

2859889

  • Planning Officer Po1a

    5 days ago

    Sydney Western Suburbs, Australia NSW Planning Full time

    **_Together we shape thriving communities, public spaces, places and economies._** - **Creation of talent pool for our PO1A Rotation Program at DPHI**: - **Temporary full-time with possibility of extension and conversion to permanent upon completion of Rotation Program**: - **Parramatta location/Hybrid working supported (or from Dubbo, Newcastle and...

  • Infrastructure Planning Officer

    5 days ago

    Sydney Western Suburbs, Australia NSW Planning Full time

    Together we shape thriving communities, public spaces, places and economies._ - **Support the delivery of public infrastructure projects for NSW**: - **Temporary full-time until July** **2027, as well as the creation of a talent pool**: - **Parramatta office location (3 days p/w onsite) flexible - other NSW locations considered**: - **Salary relative to...

  • Planning Compliance Officer

    3 days ago

    Sydney Western Suburbs, Australia NSW Planning Full time

    **_Together we shape thriving communities, public spaces, places and economies._** - **Lead investigations that matter**: - **Conduct site inspections and drive compliance with conditions on projects across NSW.**: - **Review independent audit reports and other post-approval documents**: - **Two Temporary (Up to 30 June 2026) full-time opportunities...

  • Planning Officer

    2 weeks ago

    Sydney Western Suburbs, Australia NSW Planning Full time

    Together we shape thriving communities, public spaces, places, and economies._ - **Drive impactful land use planning initiatives in a fast-paced, strategic setting**: - **Temporary Full-Time Opportunity until January 2027 - potential to extend**: - **Parramatta with flexible working supported**: - **Salary relative to experience ranges from $115,853 -...

  • Principal Planning Officer Assessments

    1 week ago

    Sydney Western Suburbs, Australia NSW Planning Full time

    Together we shape thriving communities, public spaces, places and economies._ - **Principal Planning Officer Assessments / Team Leader to support State significant Energy Projects, such as solar farms, big batteries, wind farms, pumped hydro and transmission lines**: - **Multiple permanent opportunities now available**: - **Temporary opportunities...

  • Planning Officer

    2 weeks ago

    Sydney Western Suburbs, Australia NSW Planning Full time

    Together we shape thriving communities, public spaces, places and economies._ - **Support key initiatives for NSW in the State Rezoning team**: - **Ongoing opportunity**: - **Parramatta office location (3 days onsite) with flexible working supported**: - **Salary relative to experience and ranges from $112,479 to $126,745 + super** - At the heart of the...

  • Planning Officer Urban Development Program

    6 days ago

    Sydney Western Suburbs, Australia NSW Planning Full time

    Together we shape thriving communities, public spaces, places and economies. _ - **Planning Officers for a better New South Wales**: - **Ongoing and temporary vacancies available + creation of talent pool.**: - **Office location -** Parramatta NSW**: - **Salary relative to experience and ranges from $108,153 to $121,870 + super** At the heart of the New...

  • Planning Officer Assessments das Hda

    6 days ago

    Sydney Western Suburbs, Australia NSW Planning Full time

    **_Together we shape thriving communities, public spaces, places and economies._** - **Be a key part of the Housing Delivery Authority, recently established to lead a new streamlined State Significant Development pathway to boost housing supply**: - **Ongoing full-time opportunity**: - **Office location - Parramatta /Newcastle with flexible working...

  • Planning Officer

    1 week ago

    Sydney Western Suburbs, Australia NSW Planning Full time

    Together we shape thriving communities, public spaces, places and economies. - **Help deliver on the Government’s number one priority - Housing**: - **Ongoing full-time opportunity, Parramatta office (other NSW locations considered)**: - **Salary relative to experience and ranges from $115,853 to $130,547 + super** **What’s in it for me?** Why work...

  • Planning Officer Assessments, Housing Delivery Authority

    5 days ago

    Sydney Western Suburbs, Australia NSW Planning Full time

    **_Together we shape thriving communities, public spaces, places and economies._** - **Be a key part of the Housing Delivery Authority, recently established to lead a new streamlined State Significant Development pathway to boost housing supply**: - **Ongoing full-time opportunities**: - **Office location - Parramatta /Newcastle with flexible working...