Digital Workplace Applications Administrator

Join Australia's fourth largest Telco in an exciting growth phase
- Thrive in a company with a great working culture and great leaders
- Do it. Own it. Love it.

We are a business who is crazy about customers. We use disruptive thinking every day to ensure that we are capturing every opportunity to deliver the ultimate experience to our customers and people. We empower our people to
**Do it. Own it. Love it** and that’s why they choose to work for us. Here, it’s never just a job - We care about what we do and the impact we have, and that’s what connects us.

Whoever you are, you'll fit right into our team of 1,400 different personalities. We’ll support you to be the best you can be here at Vocus and at home.

**What's the opportunity?**

As a Digital Workplace Applications Administrator, you'll support and administer Vocus Microsoft Digital Workplace Application.

**What you’ll be doing day to day**
- Provide Level 2/3 support related incident to Vocus Digital Workplace.
- Contribute and collaborate with Vocus Collaboration team in the management and administration of Vocus SharePoint App and other MS365 apps
- Analyze performance of our Digital Workplace services, identify problems areas, and find solution to improve our services.
- Working closely with Vocus System and Infrastructure deliver our digital workplace solution.
- Support and engage with a diverse internal customer base nationally.

**What you will bring to the table**:

- You'll have full rights to work in Australia. You're an Australian Citizen or a Permanent Resident.
- Strong experience with: Microsoft Windows desktop operating system, Microsoft 365 suite, Microsoft Windows Virtual Desktop, Endpoint management solutions - SCCM and Intune, Microsoft Enterprise Mobility and Security (WDATP, AIP), Active Directory
- Experienced with PowerShell and other scripting, video collaboration tools such as Zoom and Microsoft team.
- Able to work with national and virtual teams.
- Adhere to change management procedures
- Other collaboration apps and tools like Zoom, Slack and Confluence.
- Knowledge of ITSM tools and related processes.
- Ability to organize material, analyze a wide variety of facts and develop appropriate recommendations

**The extra stuff we know you want to know**

We know how to celebrate our wins and we know learning from our mistakes makes us better. We are all about flexible working and, hand on heart, we practise work life balance. We high five you on your work anniversary and give you a day off. We know time off is important for balance, so we have an option to buy more leave. We embrace your unique style and let you be a master of your own style with no dress code. This is just the tip of the iceberg, so jump on our careers site or LinkedIn to find out more

**Did I hear you say, “Who is Vocus?”**

We are a challenger business in the Telco and Energy Industry. We listened to our customers and heard that they wanted more from a network, so that’s what we’ve given them.
- We built the network thanks to our own team of highly skilled fibre engineers.
- We own our network giving us easier, straightforward access.
- We manage our network here in Australia out of our Melbourne offices.

We now have more than 25,000 km of fibre optic cable laid and operational throughout Australia, 5000 on-net buildings connected to our network.

We have the best employee benefits such as telecommunication and utility discounts, the ability to purchase leave, anniversary leave, and awesome parental leave benefits. We work in a hybrid environment of 2 days in our Vocus offices and work from home 3 days each week.

Best of all we believe in flexibility and fitting your job into your life - Vocus is quite simply just a great place to work.

LI-Hybrid

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