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Administration Assistant

2 weeks ago

Melrose Park, Australia Aveo Full time

**Kindness l Care l Respect**

As a passionate people person, you'll be the "First Point of Contact" for the residents and various internal and external stakeholders to help ensure the smooth running of the Community. You'll provide front-of-house administrative support, and have a customer-centred approach to your work. We are looking for a Receptionist & Administration Assistant that is organised, friendly, have the ability to work autonomously and is able to build relationships well. This is a unique role where you will be the 'Face of the Village', complete front-of-house duties, administration, work autonomously and assist with resident queries in the building. The residents are at the heart of everything we do and the reason we come to work every day, we are looking for someone who values this as much as we do.

**About the role**:

- **Full-Time position - Monday to Friday (08:00 - 16:00)**:

- Provide general administrative support including reception duties, greeting residents & visitors and ensuring common areas are inviting
- Liaising with internal and external stakeholders such as residents, visitors, community groups, contractors and fellow company colleagues.
- Provide a caring, safe and inspiring environment that supports our residents in living their lives to the fullest through the latter stage of their ageing journey
- Complete general ad-hoc duties delegated to you by the Community Manager and provide vital support to them in their absence

**About you**:

- Experience in an Administration or Receptionist position (essential)
- Advanced computer skills and experience with Microsoft Office Suite (essential)
- Experience in a customer-facing environment (such as Retirement Villages, Tourism, Corporate Office or Hospitality)
- A passion for building on resident customer satisfaction and the ability to engage with multiple stakeholders at once
- Demonstrated ability to coordinate work and prioritise work to meet deadlines and commitments
- Current Police Check certificate (required, but we can complete for you)
- Current COVID-19 Vaccinations up-to-date (required)

**What we offer**:

- **A Great work/life balance - enjoy every weekend off**:

- **A true feeling of making a difference every day you come to work.**:

- **Up to 8 weeks Parental Leave**:

- **Ability to purchase additional Annual Leave**:

- **Employee Referral Program, earning you up to $1000**:

- **The opportunity to up-skill and cross skill across different roles.**:

- Be part of a elite & prestigious community
- Join a leading retirement communities operator
- Be part of an organisation focused on innovation and support

**About Aveo**:
Aveo is a leading and trusted owner, operator and manager of retirement communities across Australia. Aveo's philosophy is underpinned by a commitment to grow with older Australians by inspiring greater living choices. We currently do so for over 12,000 residents across 90 plus retirement communities across Australia. Aveo's vision is to be Australia's leading and most innovative seniors living provider. Our mission is to honour and serve the residents through Kindness, Care and Respect.