
Aps 4 - Customer Service Officer
2 weeks ago
$69,811 - $76,215 (plus Super)
- Edinburgh - SA
**The Role**
AGSVA is seeking a high performing APS4 Customer Service Officer to contribute in delivering high quality customer service to Defence and AGSVA customers and stakeholders. Duties of the position include but are not limited to:
- Servicing and answering enquiries on all security clearance related queries
- Processing and administering AGSVA security clearance related products
- Working within established priorities and procedures while exercising some autonomy about how the work is performed
- Identifying and championing efficiencies through process improvements
- Undertaking quality assurance practices to promote the delivery of exceptional customer service
**About our Team**
AGSVA is the central agency for the processing and granting of security clearances for the majority of Australian Government agencies and state and territory agencies. The Directorate of Vetting Customer Service is a fast paced, dynamic team, supporting AGSVA's customers and stakeholders. You will be joining a customer service team that is respectful, trusted and proven, contributing to a positive service delivery culture in a high tempo environment.
- Ability to operate and produce high quality customer service in a fast paced environment with competing priorities
- Strong communication skills in liaising with a diverse range of stakeholders
- Skills to achieve results and customer service outcomes
- Developed interpersonal and organisational skills with the ability to manage competing deadlines
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Aps 4 - Customer Support Officer
2 weeks ago
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Aps 4 - Security Officer
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Aps 4 - Health Clerk
2 weeks ago
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Aps 4 - Administration Officer
7 days ago
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Aps 4 - Materiel Maintenance Officer
1 week ago
Edinburgh, Australia Australian Government Full time$76,277 - $83,274 + up to 15.4% Superannuation - Edinburgh - SA **The Role** You will work within 24 SQN RAAF Base Edinburgh. The Mechanical Equipment Operations and Maintenance Section (MEOMS) is responsible for providing ground support maintenance and designated airfield services at RAAF Base Edinburgh. The MMO is accountable for performing applicable...
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Aps 5 - Inventory Officer
2 weeks ago
Edinburgh, Australia Australian Government Full time$80,487 - $86,211 (plus Super) - Edinburgh - SA **The Role** The APS 5 Inventory Officer is responsible as the team leader for Joint Logistics Unit (South) Inventory Management section. Their duties will include but are not limited to: - Providing supervision of a joint team of Australian Public Service (APS) and Australian Defence Force (ADF) Inventory...
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Aps 3 - Health Clerk
2 weeks ago
Edinburgh, Australia Australian Government Full time$64,749 - $71,343 (plus Super) - Edinburgh - SA **The Role** The APS 3 Health Clerk will be a first line supervisor within the Health Clerk team, and report directly to an APS4 Health Clerk. The APS 3 Health Clerk is a key member in the Primary Health Care Team model, and assists with allocation of tasks, monitoring workloads and setting priorities to meet...
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Aps 4 - Independent Load Inspector
1 week ago
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Aps 6 - Executive Office Coordinator
2 weeks ago
Edinburgh, Australia Australian Government Full time$91,702 - $104,753 + up to 15.4% Superannuation - Edinburgh - SA, Fishermans Bend - VIC **The Role** The APS 6 Executive Office Coordinator is a member of the Administrative Operations team within Platforms and is responsible for providing professional support, services and advice to Platforms Executive Office. You will be accountable under broad direction...