
Aps 4 - Customer Service Officer
4 days ago
$69,811 - $76,215 (plus Super)
- Edinburgh - SA
**The Role**
AGSVA is seeking a high performing APS4 Customer Service Officer to contribute in delivering high quality customer service to Defence and AGSVA customers and stakeholders. Duties of the position include but are not limited to:
- Servicing and answering enquiries on all security clearance related queries
- Processing and administering AGSVA security clearance related products
- Working within established priorities and procedures while exercising some autonomy about how the work is performed
- Identifying and championing efficiencies through process improvements
- Undertaking quality assurance practices to promote the delivery of exceptional customer service
**About our Team**
AGSVA is the central agency for the processing and granting of security clearances for the majority of Australian Government agencies and state and territory agencies. The Directorate of Vetting Customer Service is a fast paced, dynamic team, supporting AGSVA's customers and stakeholders. You will be joining a customer service team that is respectful, trusted and proven, contributing to a positive service delivery culture in a high tempo environment.
- Ability to operate and produce high quality customer service in a fast paced environment with competing priorities
- Strong communication skills in liaising with a diverse range of stakeholders
- Skills to achieve results and customer service outcomes
- Developed interpersonal and organisational skills with the ability to manage competing deadlines
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Aps 4 - Logistics Officer
2 weeks ago
Edinburgh, Australia Australian Government Full time$76,277 - $83,274 + up to 15.4% superannuation - Edinburgh - SA **The Role** The APS 4 Logistics Officer is an integral member of the Warehousing and Distribution team at Joint Logistics Unit (South). You will work within an integrated team of Australian Public Service (APS) and Australian Defence Force (ADF) members to support and assist with the following...
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Aps 4 - Health Clerk
1 week ago
Edinburgh, Australia Australian Government Department of Defence Full time$69,811 - $76,215 (plus Super) - Edinburgh - SA **The Role** As the APS 4 Health Clerk you will be the leader and 1st level supervisor of the Health Clerk team (up to 10 staff), and a key member in the Primary Health Care Team model, in order to allocate tasks, monitor workloads and set priorities to meet required medical admin outcomes, and provide triage...
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Aps 4 - Health Clerk
6 days ago
Edinburgh, Australia Australian Government Full time$79,176 - $86,438 + up to 15.4% Superannuation - Edinburgh - SA **The Role** The APS 4 Health Clerk is an important member in the Primary Health Care Team model, acting as an essential interface between ADF patients and their health care service. Their role involves liaison with patients, health professionals, and other relevant stakeholders to ensure...
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Edinburgh, Australia Australian Government Department of Defence Full time$71,207 - $77,739 (plus Super) - Edinburgh - SA, Fairbairn - ACT, Fishermans Bend - VIC **The Role** The APS 4 Administration Officer supports the critical functions of business support through the provision of a high level of administrative assistance and customer service. They will be required to have good attention to detail with the ability to adapt to...
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Aps 3 - Logistics Officer
2 weeks ago
Edinburgh, Australia Australian Government Full time$67,339 - $74,197 + up to 15.4% Superannuation - Edinburgh - SA **The Role** The APS 3 Logistics Officer is a key operator within the Warehousing and Distribution team at Joint Logistics Unit (South). You will work within an integrated team of Australian Public Service (APS) and Australian Defence Force (ADF) members to support and assist with the following...
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Aps 4 - Materiel Maintenance Officer
2 days ago
Edinburgh, Australia Australian Government Full time$76,277 - $83,274 + up to 15.4% Superannuation - Edinburgh - SA **The Role** You will work within 24 SQN RAAF Base Edinburgh. The Mechanical Equipment Operations and Maintenance Section (MEOMS) is responsible for providing ground support maintenance and designated airfield services at RAAF Base Edinburgh. The MMO is accountable for performing applicable...
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Aps 4 - Independent Load Inspector
2 days ago
Edinburgh, Australia Australian Government Full time$79,176 - $86,438 + up to 15.4% Superannuation (Includes scheduled March 2025 pay increase in accordance with the Defence Enterprise Collective Agreement 2024) - Edinburgh - SA **The Role** You will work at Air Movements, 24SQN RAAF Base Edinburgh. The Independent Load Inspector (ILI) is the air cargo delivery airworthiness interface between the aircraft...
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Aps 5 - Base Support Officer Sa
1 week ago
Edinburgh, Australia Australian Government Department of Defence Full time$78,143- $83,700 (plus Super) - Edinburgh - SA **The Role** Base Support Officers have considerable stakeholder and customer engagement responsibilities. You will be required to understand our business and develop a clear understanding of the scope of Security and Estate Group deliverables and the Service Delivery Framework that underpins service...
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Aps 2 - Health Clerk
2 weeks ago
Edinburgh, Australia Australian Government Full time$56,843 - $63,903 (plus Super) - Edinburgh - SA **The Role** The APS 2 Health Clerk is a key member in the Primary Health Care Team, providing front line customer service to ADF members and administration services for the Health Centre. The APS 2 Health Clerk's tasks are varied and may include managing front reception, receiving patient enquiries,...
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Aps 6 - Executive Office Coordinator
6 days ago
Edinburgh, Australia Australian Government Full time$91,702 - $104,753 + up to 15.4% Superannuation - Edinburgh - SA, Fishermans Bend - VIC **The Role** The APS 6 Executive Office Coordinator is a member of the Administrative Operations team within Platforms and is responsible for providing professional support, services and advice to Platforms Executive Office. You will be accountable under broad direction...