Case Coordinator

3 days ago

Canberra, Australia ACT Government Full time

Victim Support ACT at the ACT Human Rights Commission is seeking a highly motivated Case Coordinator with strong skills and experience. Victim Support is a dynamic workplace that provides information, support and advocacy to people to help them recover from the impacts of crime and ensure their rights are upheld when they engage with the justice system.

Case Coordinators work in a face-paced environment with multidisciplinary team members to deliver high quality, responsive services to clients.

Duties of a Case Coordinator include:

- Provide timely, accessible, individualised case coordination, support and advocacy to victims of crime. This includes provision of information, support and advocacy in relation to:

- assisting victims to recover from the impacts of the crime;
- advocating for the rights and interests of victims of crime in the criminal justice system in accordance with the _Charter of Rights for Victims of Crime_; and
- organising counselling and other therapeutic support for clients from scheme providers.
- Determine client eligibility for different levels of service and coordinate the provision of professional services in accordance with the Regulation.
- Work positively and collaboratively with justice agencies, government agencies and non-government agencies.
- Participate in community engagement activities that promote awareness of the _Charter of Rights for Victims of Crime_ and access to VS ACT services.
- Maintain records in accordance with t_he Victims of Crime Regulation 2000_, _the Territory Records Act 2002_ and _the Health Records (Privacy & Access) Act 1997._
- Undertake other duties as reasonably required which contribute to the effective and efficient operation of VS ACT.

If you want to work in a collaborative, fast-paced team where there is opportunity for initiative and innovation, this role is for you.

**Eligibility/Other Requirements**:

- Tertiary qualification in social work, counselling, psychology, human services delivery, criminal justice, law, or related disciplines is highly desirable.
- Experience working with Aboriginal and Torres Strait Islander community members, people from a Culturally and Linguistically Diverse background and people with a disability is highly desirable.
- This position requires a Working with Vulnerable People Check and a National Police Check.

**How to Apply**: Please carefully review the Position Description and provide a written pitch of no more than two pages.

In the written pitch, it is encouraged that you use specific examples that demonstrate how your skills and experience meet the Professional/Technical Skills and Knowledge, the Behavioural Capabilities, and the Compliance Requirements /Qualifications as outlined in the Position Description. You may choose to use these headings to structure your response. Please also provide a current curriculum vitae including the details of two referees.

**Note**:
Permanent and temporary positions available immediately.

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