Regional Manager Workplace Investigations and Case

5 days ago

Karawatha, Australia Team Global Express Full time

Regional Manager Workplace Investigations and Case Manager
- Investigating and managing complex people matters, including misconduct, grievances, complaints, breaches of company policies / procedures to drive timely resolutions in line with Global Express values and providing expert advice, guidance and root cause analysis on people-related issues.
- Conducting thorough enquiries or investigations and undertaking analysis and assessments of allegations of reportable conduct/misconduct and incidents relating to case management.
- Ensuring investigation processes are conducted in a thorough, ethical, confidential, and professional manner aligned to Global Express values.
- Preparing concise and accurate investigation and sensitive case management reports which provide clear advice and recommendations to Senior Management and addresses appropriate risk analysis.
- Updating, maintaining and managing accurate and transparent records throughout the case management lifecycle in accordance with record-keeping procedures, including all implemented actions and resolutions undertaken, while maintaining a high-level of confidentiality
- Engage I&ER Team for advice, particularly workplace investigations and terminations ensuring compliance with the I&ER Standard
- Contribute to the development, implementation and maintenance of workplace policies and procedures

To be considered you will need:

- A Bachelor's Degree or equivalent experience and/or postgraduate qualification in Human Resource Management, Business Management, Industrial Relations, Employment Law or another relevant discipline.
- Knowledge and understanding of employee/industrial relations legislative and regulatory requirements, and processes and practices used in investigations of a complex and sensitive nature in a complex work environment or government organisation.
- At least 5 years' demonstrated experience working in an industrial/employee relations/human resources position managing, triaging, and end to end resolution of complex staffing matters.

A significant track record of analytical and problem-solving skills and the ability to identify root cause, assess options and develop tactical solutions. A history of proactively reaching resolution and using innovative mechanisms to reach resolution

Diversity and Inclusion

We celebrate difference.
- Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.

As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.

To find out more about us, visit

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