Resident Services Manager

1 day ago

Wheelers Hill, Australia Ryman Healthcare Full time

Join the excitement Lead village support teams, oversee Health and Safety, champion village recruitment, and collaborate with leaders in a vibrant community.
- At Ryman, every day is a chance to be a hero in the story of our residents' lives
- Unlock your full potential in a supportive environment that values your expertise
- Oversee all aspects of 5 star village service delivery

**About the role**

We have an exciting opportunity to join our leadership team as a Resident Services Manager at Weary Dunlop Retirement Village**in Wheelers Hill.**This is a full time role working Monday to Friday 0830-1630. Flexibility is a must, as part of the role you're required to be on call.

At Ryman, our Resident Services Manager wears many hats; leading with kindness and clarity, this role is a key player in our multi-disciplinary village leadership team. Whilst working closely with the Village Manager, Clinical Manager and Facilities Manager, in this role you will:

- Lead the effective delivery of the Village service functions which includes our kitchen, housekeeping, laundry and administration teams
- Have oversight for all risk management and health and safety related processes for the village
- Be responsible for Human Resource tasks within the village including inductions, recruitment, training, performance reviews and payroll assistance
- Actively managing the roster for Auxiliary teams ensuring adequate staffing levels are maintained
- Provide leadership at the Village in the absence of the Village Manager

**About you**

To thrive in our fast-paced and varied environment you will:

- Have proven management experience with a preference for Health and Safety experience/training
- Be skilled at juggling conflicting priorities
- Enjoy building meaningful relationships with our staff, our residents and their families
- Have a comprehensive knowledge of continuous improvement systems and processes
- Place a high emphasis on customer service and work hard to deliver exceptional service to our residents
- Be an outstanding communicator that is both professional and empathetic

**About Ryman**

Welcome to Ryman We're a growing and agile organisation with a culture based on kindness, and excellence. We're one of New Zealand and Victoria's fastest growing employers, with career options across a range of different sectors - from construction and nursing, to sales, village, design, technology and office roles.

We take pride in the fact that our people are naturally empathetic and caring. In fact, we believe that's essential to the way we work We think our people are one of a kind.

**Ryman Perks**

As part of the Ryman team you will:

- Develop your leadership skills in our unique LEAP programme
- Work in a facility that operates more like a family business. We are well resourced and have great care ratios
- Fun, friendly and supportive team environment
- Monthly employee recognition
- Receive a complementary designer uniform
- Opportunities for professional development and career progression
- Receive a Ryman Team Benefits card with discounts from 45+ well-known brands

If you're our KIND of person we'd love to hear from you
- Applications will be reviewed as they are received and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date._

  • Resident Services Officer

    5 days ago

    Castle Hill, Australia Anglicare Full time

    Want to enrich lives and strengthen communities? Join Anglicare Sydney and help us improve the future of social services, one person at a time. Transform lives, every single day Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen. As a Resident Services Officer - Seniors...

  • Housekeeper - Serviced Apartments

    2 weeks ago

    Wheelers Hill, Australia Ryman Healthcare Full time

    Are you a warm and caring person who loves to help others? Weary Dunlop Retirement Village in Wheelers Hill_ _has an opportunity for you! - Enjoy rewarding work - Fun, friendly and supportive team environment - Ongoing training and development opportunities **About Ryman Retirement Villages** Ryman Healthcare's Weary Dunlop Retirement Village has a strong...

  • Facilities Manager

    1 day ago

    Wheelers Hill, Australia Ryman Healthcare Full time

    Are you a hands-on, organised and driven facilities management professional? Then lets chat! - Varied facilities management work that makes a real impact - Elevate your career with an organisation committed to safety & excellence - Lead a small but mighty team of facility maintenance staff **About Ryman** At Ryman, we believe the measure of a full life is...

  • Unit Coordinator

    2 weeks ago

    Wheelers Hill, Australia Ryman Healthcare Full time

    Lead and inspire your team to deliver exceptional care, fostering inclusivity and building long-lasting relationships! - Enjoy genuine appreciation from residents regarding your nursing expertise - Experience a dynamic work environment, keeping your skills sharp - Grow your career with Ryman: Develop, care, and make a difference! **About the role** At...

  • Personal Care Worker

    2 weeks ago

    Wheelers Hill, Australia Ryman Healthcare Full time

    Enjoy variety in your work as you support some of the most precious people we know - our residents! - Assist residents living in our independent apartments and villas - Fixed permanent morning shifts - enjoy afternoons to yourself - Develop lasting relationships with the village community **About Ryman** At Ryman, we believe the measure of a full life is...

  • Care Coordinator

    5 days ago

    Wheelers Hill, Australia Ryman Healthcare Full time

    Nursing Leadership is different at Ryman - you'll have more respect, more stability and the chance to be innovative and make a real difference in the lives of our residents! - Permanent full-time position: Enjoy job stability and security with full-time work. - Professional development: Benefit from opportunities for career growth and skill development -...

  • Unit Coordinator

    2 weeks ago

    Wheelers Hill, Australia Ryman Healthcare Full time

    Nursing is different at Ryman - you'll have more responsibility, more respect and more stability. Sound interesting? Then let's have a chat. - Develop your nursing and leadership skills - Make a real difference in the lives of our residents - Lead a team dedicated to delivering world-class care and treatment **Who are Ryman?** At Ryman, we believe the...

  • Personal Care Worker

    2 weeks ago

    Wheelers Hill, Australia Ryman Healthcare Full time

    Are you a kind and supportive person who loves to delight and care for others? Weary Dunlop Retirement Village is looking for you! - Help and support the most precious people we know, our residents - Enjoy additional leave, great pay and fixed shifts that stay fixed - Receive ongoing training and development opportunities **About Ryman** At Ryman we are...

  • Personal Care Worker

    7 days ago

    Wheelers Hill, Australia Ryman Healthcare Full time

    Are you a kind and supportive person who loves to delight and care for others? Weary Dunlop Retirement Village is looking for you! - Help and support the most precious people we know, our residents - Enjoy additional leave, great pay and fixed shifts that stay fixed - Receive ongoing training and development opportunities **About Ryman** At Ryman we are...

  • Personal Care Worker

    7 days ago

    Wheelers Hill, Australia Ryman Healthcare Full time

    Are you a kind and supportive person who loves to delight and care for others? Weary Dunlop Retirement Village is looking for you! - Help and support the most precious people we know, our residents - Enjoy additional leave, great pay and fixed shifts that stay fixed - Receive ongoing training and development opportunities **About Ryman** At Ryman we are...