
Aps6 - Freedom of Information (Foi) Case Officer, Government Services
5 days ago
**Contact Officer**:
**Closing Date**:
**11.59pm AEST, Tuesday 30 September 2025**
**The opportunity we have available**
The Government Services Branch is seeking to fill the role of Assistant Director for the Freedom of Information Section. The FOI Case Officer will manage multiple FOI requests and provide technical support and advice to a range of stakeholders.
Government Services Branch delivers essential services and expert advice and plays a critical role in upholding accountability, transparency, and effective communication between the department, Minister’s Offices and key stakeholders. There are 5 teams in the branch:
- **Freedom of Information** (FOI) ensures that the department meets its obligations under the FOI Act.
- **Ministerial Liaison** supports the Departmental Liaison Officers.
- **Ministerial Services**oversees the management and administration of ministerial workflows, including through PDMS+, of submissions, briefs and correspondence for multiple ministerial offices.
- **Cabinet** **Services** coordinates the portfolio’s Cabinet business and classified material.
- **Parliamentary Services** assists and tracks the department’s involvement with Parliamentary processes and committees.
Government Services Branch is undergoing a structured change management process, aimed at improving service delivery, enhancing internal processes, and strengthening capability across teams. This transformation is focused on modernising systems, streamlining workflows, fostering a supportive culture of continuous improvement, and aligning operations with strategic departmental priorities.
**What will you do?**
As an APS6 FOI Case Officer, you will be responsible for:
- managing complex FOI requests, including liaison with, and provision of support and advice to, FOI Decision Makers and Action Officers throughout the department
- managing routine Internal Reviews and, where required, providing assistance in complex Internal Reviews and external reviews with the Information Commissioner and the ART
- building and maintaining professional working relationships with key stakeholders across the portfolio to progress FOI requests
- monitoring progress of cases and ensuring compliance with statutory timeframes, including managing extensions of time as required, liaising with departmental Decision Makers and Action Officers and escalating outstanding actions as appropriate
- where necessary, undertake and manage communications with FOI applicants to clarify and revise the scope of requests to ensure they meet FOI Act requirements
- preparing correspondence to FOI Applicants and internal stakeholders, and drafting decisions on access under FOI legislation for consideration by Decision Makers
- issuing final decisions to FOI Applicants and, where necessary, Affected Third Parties, and facilitating the release of documents, including their publication on the FOI Disclosure Log
- entering and maintaining data into departmental systems to ensure accurate record keeping
- liaising with external stakeholders, including other state and Commonwealth agencies and the Office of the Information Commissioner (OAIC), including undertaking and managing formal consultations with Affected Third Parties and information interagency consultations
- researching legislation as required
- providing support and training to junior staff in the team as required
**Who are we looking for?**
- **Supporting strategic direction**: supporting shared purpose and direction by promoting the department’s vision, linking goals to operational tasks, and clearly communicating objectives - thinking strategically by understanding the environment, setting team goals, and anticipating broader trends and long term impacts - harnessing information and opportunities by gathering diverse insights, analysing their relevance, staying well-informed, and seeking best practice - demonstrating good judgement, intelligence, and common sense through objective, evidence based analysis, problem solving, and promoting innovative work improvements.
- **Supporting productive working relationships**: building and nurturing strong stakeholder relationships by proactively supporting and anticipating stakeholder needs - actively listening to understand and involve others - valuing diverse perspectives and working styles, and fostering respect and inclusivity - supporting team development by identifying learning opportunities, delegating tasks effectively, setting clear expectations, providing timely recognition and constructive feedback, and where staff supervision is relevant, promptly addressing underperformance.
- **Displaying personal drive and integrity**: demonstrating professionalism and integrity by following the APS values, providing honest advice, managing risks, and effectively representing the department - using initiative and taking responsibility to achieve goals, maintaining resilience under pressure, and committing to self-awareness and continuous person
-
Brisbane, Queensland, Australia Australian Department of Infrastructure and Regional Development Full time $104,000 - $130,878 per yearContact Officer:Alison Smith on or via Closing Date:11.59pm AEST, Tuesday 30 September 2025The department supports workplace diversity and values the contribution of people from diverse backgrounds. We encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people with cultural and linguistic diversity, and...
-
Freedom of Information Officer
1 day ago
Brisbane Central Business District, Australia Chandler Macleod Full time**About the company**: Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. **About the role**: You will be responsible for providing quality assurance checks, training and advice acting at an APS5 Freedom of Information Action Officer - Assist a Freedom of Information...
-
Brisbane, Australia Australian Government Full time$88,175 - $100,724 (plus Super) - Brisbane CBD - QLD, Enoggera - QLD, Melbourne CBD - VIC **The Role** As a Freedom of Information (FOI) Advisor you will coordinate the Department’s response to requests received under the FOI Act. - Demonstrated coordination, organisation, and time management skills with the ability to multitask, meet deadlines and manage...
-
Aps6 Case Manager
2 weeks ago
Brisbane Central Business District, Australia HAYS Full timeGreat opportunity for an experienced APS6 Case Manager to join a reputable Government organisation. **Your new company** Hays have partnered with a leading Federal Government Agency. Our client is known for supporting a better life for Australians with significant and permanent disability, and for their families and carers. We are currently seeking an APS6...
-
Aps5 and Aps6 Case Management
2 weeks ago
Brisbane, Australia Chandler Macleod Full time**Chandler Macleod**: As one of Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals. A great opportunity for...
-
Aps4 Foi Officer
5 days ago
Brisbane Central Business District, Australia HAYS Full timeWe are currently recruiting for 8 x administration vacancies within federal government **Your new company** Is a federal government agency responsible for implementing an insurance scheme that supports a better life for Australians living with a disability as well as their families and carers. **Your new role** Will be within the Parliamentary,...
-
Aps6 Procurement
1 week ago
Brisbane, Australia Talent International Full time**Job Details**: **Location** Brisbane **Salary** Up to AU$58.50 per hour **Job Type** Full Time **Ref** BBBH95718_1668136620 **Contact** Samuel Beckett **Posted** about 5 hours ago **The Client** Our highly valued client is a Federal Government agency, mobilizing a large workforce to deliver a major market transformation. **The role** We are...
-
Information Officer
3 days ago
Brisbane, Australia Queensland Government Full timeProvide accurate and relevant information to stakeholders to advise them about the labour hire licensing scheme and related information, including interpretation of the LHL Act and relevant legislation. Conduct research and analysis about complex matters and prepare responses, information papers and correspondence to stakeholders. Assist on case...
-
(Only 24h Left) APS6 Senior Complaints Officer
4 weeks ago
City of Brisbane, Australia Aboriginal Health Council of Western Australia Full timeThe Aged Care Quality and Safety Commission have several exciting opportunities for Senior Complaints Officer. Senior Complaints Officers are focused on making positive improvements for people receiving aged care, their supporters and service providers. Senior Complaints Officers use a range of techniques to resolve complaints in a timely and effective...
-
Aps6/el1 Business Partner
2 weeks ago
Brisbane, Australia Onpoint 365 Full time4 Month non-ongoing position - Located in all capital cities and Townsville - Permanent role available, full time, part time or as a job-share opportunities **APS6/EL1 Business Partner** - **4 Month non-ongoing position**: - **Located in all capital cities and Townsville**: - **Permanent role available, full time, part time or as a job-share...