
Ba - CRM Transformation
6 days ago
Senior Business Analyst - With transformation experience, who will work as a key member of our cross-functional Program Team to deliver the roadmap of work across digital and CRM, which includes an enterprise CRM (SAP Service Cloud), new portal and website re-platforming.
You will lead discovery workshops, conduct research, formulate questions, and understand business needs to define requirements (user stories) using a hybrid (agile/ waterfall) delivery methodology leveraging Agile concept and tools.
Customer experience is a focus and how the business engages with the customer for a seamless experience.
Applications are across the business that are not unified - so you will work across different business streams to streamline the process to give the customer an engaging experience.
Excellent soft skills - Someone who is at ease working senior Stakeholders - Some of the traits you will have include:
Digital Transformational solutions, Wireframes, Business Process mapping, discussion papers, research, requirement definition, impact analysis, gap analysis, look at the bigger picture.
Define, analyse and document business processes, identifying opportunities for process efficiency/improvements and incorporating these into the functional design of solutions to help achieve business goals.
Initial 12 month contract
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Salesforce Ba
3 days ago
Melbourne, Australia Starling Services Full time**_Salesforce BA - Melbourne_** **_ Job Type - Contract (6 Months)_** **_ Contract Type - Full Time_** **_ Salary - 700 - 750 per Day_** **_ ONLY IMMEDIATE JOINERS_** Starling Services is an Australian owned primary player in recruitment, resource management and facility management services in Australia. The footprints of Starling Services are spread...
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HubSpot CRM Transformation Specialist
2 days ago
Melbourne, Victoria, Australia beBeeCustomerRelationship Full time $60,000 - $70,000Transform Your Career as a HubSpot CRM SpecialistWe are seeking an experienced professional to join our team as a full-time Hybrid HubSpot CRM Specialist. Located in Melbourne, AU, this role offers flexibility with up to four days of work-from-home.The successful candidate will be responsible for managing and optimising CRM systems to drive customer...
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Digital Ba
5 days ago
Melbourne, Australia Latitude IT Full timeDigital Business Analyst - $800-1000 per day - Hybrid working (Melbourne based office) **Digital Business Analyst** Latitude IT has been engaged by a leading and ambitious retailer with a great working culture to help drive the digital transformation forward. They are in need of a customer focused digital BA to understand and map the customer...
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CRM Test Analyst
7 days ago
Melbourne City Centre, Australia HAYS Full timeExciting opportunity for a CRM Test Analyst with the Victorian State Government! **Your new company** Your new organisation is a prominent Victorian State Government Department whose responsibilities and work have a positive impact on the quality of life for all Victorian Citizens. Be a part of an organisational culture that delivers innovation, energy...
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CRM Systems Lead Salesforce
12 hours ago
Melbourne City Centre, Australia State Library of Victoria Full timeCalling Salesforce CRM Specialists, looking for a new challenge! - Work in one of Melbourne's most recognisable landmarks. - Employee benefits include a 10% discount at Readings bookstore! **About the Library** State Library Victoria is Australia's oldest public library, and one of the first free public libraries in the world. We believe in the power of...
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Ba - Salesforce
2 days ago
Melbourne, Australia Granite Consulting Australia Full timeOur client, one of Australia's leading charities, is looking for a Business Analyst to join their team on a 6-month daily rate contract. You will provide general business analyst duties on a large technology transformation program (Salesforce). **Key Responsibilities**: - Requirements gathering, documentation, analysis and management. - Document as-is...
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Ba - Salesforce
2 days ago
Melbourne, Australia Granite Consulting Full time$800-$900 p/d. - Salesforce Program. - Melbourne CBD/ Hybrid work environment. Our client, one of Australia's leading charities, is looking for a Business Analyst to join their team on a 6-month daily rate contract. You will provide general business analyst duties on a large technology transformation program (Salesforce). **Key Responsibilities**: -...
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Technical Ba Consultant
2 weeks ago
Melbourne, Australia Terra Firma Full timeTerra Firma is a highly respected Australian business and technology consulting firm with a 25+ year history of successfully delivering client outcomes. We offer leading business and technology consulting services covering the entire lifecycle of a program. With an average tenure of 8 years across the business, it’s safe to say that our people love what...
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CRM Lead
1 week ago
South Melbourne, Australia Kathmandu Full timeWe are BCorp certified - sustainability is at the heart of everything we do - Great benefits including paid parental leave and clothing allowance - Lead CRM strategy across two countries with a passionate, cross-functional team **About Kathmandu ** Kathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over thirty...
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Application Specialist
5 days ago
Melbourne, Australia Ashurst LLP Full time**The Opportunity**: We're looking for a skilled CRM Product Support & Solutions Specialist to provide comprehensive support for LexisNexis Interaction CRM and its integrations, including Windows operating systems for these products. The role focuses on current on-premises CRM instances in Australia and the UK. Background skills in supporting disaster...