Liaison Officer

1 week ago


Brisbane, Australia Queensland Health Full time

The role Reporting to the Senior Departmental Liaison Officer, Ministerial and Executive Services Unit, you will be responsible for providing a single point of contact for complaints and enquiries from members of the public on behalf of Queensland Health and the Minister for Health, Mental Health and Ambulance Services and Minister for Women. You will also be responsible for facilitating the resolution of all complaints and enquiries by assessing each issue and liaising with stakeholders from across Queensland's public health system.
You will be responsible for maintaining high quality records and documentation, and identify trends and implications to service delivery, and in the political and media landscape. You will also provide a crucial link between stakeholders, ensuring effective communication and problem resolution while upholding the organisation's commitment to transparency and accountability. Your dedication to detail and adherence to procedures will not only safeguard the well-being of patients and staff but also foster a culture of continuous improvement within Queensland Health.
The successful personTo be successful in the role, you will have a broad understanding of Queensland Health's operations, policies, services and structures to enable the rapid identification of areas within the organisation. You will have a strong ability to develop sensitive and practical responses to complex issues and have strong written, analytical and research skills. In addition to this, you will have highly developed communication, negotiation and interpersonal skills to enable effective interaction with stakeholders at all levels, and an ability to negotiate, build relationships and manage sensitive matters within a large, decentralised health service organisation to influence stakeholders.
About usThe Department of Health is responsible for the overall management of the public health system in Queensland. We are an organisation that strongly believes in the need to work with people who value the goals of our organisation and who will thrive in our workplace. Working at the Department of Health is about making a difference.
The Office of the Director-General is responsible for supporting the Director-General to coordinate the activities of the department at the highest level and ensure coordinated, comprehensive, and accurate advice is available to the Director-General and Minister in relation to a range of executive government functions. Benefits - A fast-paced, challenging and supportive environment - Competitive salary + generous superannuation and leave loading. Flexible working arrangements
- Diverse work culture
- Career training and development
- A short-written response (maximum 1-2 pages, dot points acceptable) on how your experience, abilities, knowledge and personal qualities would enable you to achieve the key responsibilities and meet the skill requirements (role fit) of the role.This work is licensed under a Creative Commons Attribution 3.0 Australia License.



  • Brisbane, Australia Seniors, Disability Services and Aboriginal and Torres Strait Islander Partnerships Full time

    **Role Scope**: - To provide high quality liaison between the Department of Seniors, Disability Services and Aboriginal and Torres Strait Islander Partnerships and the Office of the Minister, ensuring enquiries are responded to in a timely manner. - To develop and monitor efficient and effective administrative systems between the Office of the Minister and...


  • Brisbane, Queensland, Australia Seniors, Disability Services And Aboriginal And Torres Strait Islander Partnerships Full time

    **Role Scope**:- To provide high quality liaison between the Department of Seniors, Disability Services and Aboriginal and Torres Strait Islander Partnerships and the Office of the Minister, ensuring enquiries are responded to in a timely manner.- To develop and monitor efficient and effective administrative systems between the Office of the Minister and the...


  • Brisbane, Australia Environment and Science Full time

    As a Department Liaison Officer., you will facilitate communication and liaison between the Office of the Minister for the Environment and the Great Barrier Reef and Minister for Science and Youth Affairs and the portfolio Department of Environment and Science. You will support the development and monitoring of efficient administrative systems between the...


  • Brisbane, Queensland, Australia Environment And Science Full time

    As a Department Liaison Officer., you will facilitate communication and liaison between the Office of the Minister for the Environment and the Great Barrier Reef and Minister for Science and Youth Affairs and the portfolio Department of Environment and Science. You will support the development and monitoring of efficient administrative systems between the...


  • Brisbane, Queensland, Australia beBeeCommunity Full time $54,000 - $96,000

    Job Role: Community Liaison OfficerKey Responsibilities:Collaborate with police officers to ensure effective communication between the community and law enforcement agencies.Lead the police liaison group, providing guidance and support as needed.Identify potential crime and disorder issues and develop strategies to prevent and address them in collaboration...


  • Brisbane, Queensland, Australia beBeeLiaison Full time $90,000 - $120,000

    Job Description:The Strategic Liaison Officer is responsible for establishing and maintaining effective relationships with various stakeholders, including government agencies, external organizations, and senior executives. The role requires proactive issue identification and management, support to the Director-General in meeting departmental objectives, and...


  • Brisbane, Queensland, Australia Queensland Health Full time

    The role Reporting to the Senior Departmental Liaison Officer, you provide a single point of contact in the Office of the Minister for Health and Ambulance Services and the Office of the Director-General for complaints and enquiries (verbal or written). The Departmental Liaison Officer also facilitates the liaison between the Office of the Minister for...


  • Brisbane, Queensland, Australia beBeeAdministrative Full time $65,000 - $93,000

    Job Title:An Administrative Liaison Officer is required to facilitate seamless communication between the Ministerial Office and the Department.Key Responsibilities:Manage telephone communication from members of the public to the MinisterAccurately record, track and monitor telephone enquiriesRespond to enquiries from stakeholders in a timely mannerProvide...


  • Brisbane, Queensland, Australia Onpoint 365 Full time

    Located in QLD- $38.00 - $45.00 per hour + 11% super- Initial 12-month contract**Family Liaison Officer**- **Located in QLD**:- **$38.00 - $45.00 per hour + 11% super**:- **Initial 12-month contract**:- **Must be an Australian Citizen to apply.**Our Federal Government client is seeking to engage one (1)**Family Liaison****Officer** to support in the delivery...


  • Brisbane, Queensland, Australia Palladium Group, Inc. Full time

    **Family Liaison Officer - Perth Based****Project Overview**:The PLF works with DFAT and DEWR to support the administration of the PALM scheme and facilitate opportunities for Australian employers to connect with workers from the Pacific and Timor-Leste. The PLF is managed by Palladium and has been established as a trusted intermediary in supporting...