Digital Integration Specialist

**About us**

The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.

**About the role**

**Key Accountabilities include**
- Manage relationships, consult and collaborate with stakeholders, policy owners, partners and 3rd party suppliers to facilitate streamlined digital interactions and system configuration across the program lifecycle.
- Plan, coordinate and execute a range of digital interactions and solutions to meet the needs of stakeholders and support the successful delivery of grant programs.

**About you**

To be considered for the role, you must be able to demonstrate:

- Data Literacy: Advanced reporting, data analysis and data migration skills and using tools such as Salesforce Inspector and Salesforce Data Loader. Analyse and considers information requirements to establish data parameters and sets, reports and visualisation to support decision making.
- Project Delivery: Demonstrated project management skills and understanding of government grant program management and delivery, risk and issues management, and program governance to maximise probability of success. Ability to work independently, prioritise and deliver multiple tasks to a high standard that enables achievement of outcomes required.
- Systems Thinking: Knowledge of existing and emerging digital platforms and technology solutions with an ability to analyse, solve problems, conceptualise and devise effective strategies and solutions for programs and audiences. Diagnoses trends, obstacles and opportunities in the internal and external environment that connect to own work and teams work; conceptualises and defines the systems working within the organisation.
- Stakeholder Management and Leadership: Ability to develop effective working relationships as a leader of a team delivering services to a wide range of stakeholders and suppliers in the private and public sectors to get the best outcomes for the individuals and the organisation. Proven skills in people management and/or team leadership with the ability to work flexibly, collaboratively, lead by example, build capability and capacity and deliver positive and effective outcomes in a fast-paced matrix environment.

**Desired Experience/Qualifications**
- Experience with Salesforce, Dashcord, Jotform, Conga, Salesforce Data Loader and Salesforce Inspector would be well regarded.
- A relevant tertiary degree would be well regarded.
- Experience in government would be well regarded.

For specific responsibilities please review the attached position description.

This position is only open to applicants with relevant rights to work in Australia.

**How to apply**
- a resume; and
- a cover letter which addresses the key selection criteria (within three pages)

**Other relevant information**

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Vaccination policy which **strongly recommends** all DGS employees be fully vaccinated.

DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.