Receptionist

20 hours ago

Mornington, Australia VetPartners Full time

**Receptionist
- Part Time**We are looking for an experienced receptionist to join our team. No veterinary experience is required, but a passion for customer service and a passion for animals is**

At Peninsula Vet Care, we’re extremely proud to be the largest provider of quality veterinary services on the beautiful Mornington Peninsula. At each of our five purpose-built hospitals and our Emergency and Referral Hospital, we strive to provide a collaborative culture with ongoing support and personal development opportunities for all our staff. We have some amazing reception roles available across our group for highly motivated customer service representatives with exceptional communication and organisational skills to join our general practice hospitals. If customer service is your passion and you would also love the opportunity to make a positive difference in the lives of owners and their beautiful pets, contact us today.

**About the role**

We are looking for a part-time receptionist to fill 2 shifts including an evening. The position includes the following responsibilities:

- Managing multiple incoming phone lines and directing calls
- Scheduling appointments and communicating booking requirements to clients
- Communicating patient arrivals and emergencies to clinical staff
- Finalising invoices, processing client payments and balancing the till
- Maintaining a clean and presentable front of house
- Completing a variety of administration tasks

**About you**

We are passionate about getting the right people in the right roles. We are looking for someone with the following characteristics:

- Minimum two years’ experience in a general receptionist role
- Ability to provide high levels of customer service
- Exceptional phone manner and communication skills
- The ability to build positive relationships
- Strong organisational and time management skills
- The ability to work efficiently and with initiative in a fast-paced environment
- A professional and positive demeanour

**What we will offer you**
- Flexible paid parental leave
- Support when you need it with our Employee Assistance Program (EAP), including free and confidential counseling and coaching sessions across a range of areas
- High-quality and heavily discounted healthcare for your pets
- Access to the Vet Partners Fitness Passport program; a discounted membership that entitles you (and your family) to visit a multitude of health facilities like gyms and pools, as often as you like
- Opportunities for career growth and movement within our group of five general practice clinics, and our emergency & referral hospital, all located on the Mornington Peninsula
- A sense of purpose and pride through the ability to help make a difference in the lives of pets and their owners
- Excellent working culture in a growing company, underpinned by values in trust, respect, professional growth, and having fun

**For more information**

**How to apply

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