Graduate Customer Service Representative

2 weeks ago

Melbourne, Australia Pace Appointments Full time

Pace are excited to exclusively partner with Ronstan. Ronstan are recognised internationally as one of the top three manufacturers within the Maritime industry. Not to mention, they are well-respected in 45 countries and provide employment to 165 people worldwide. From humble beginnings, they were established over 60 years ago in a small factory located Southeast Melbourne. Currently, Southeast Melbourne still sands as their head office today.

Due to continuous domination within their niche, they are looking for a driven Graduate / Junior Customer Service Representative to elevate the customer service department.

As a Customer Service representative, you be trained and mentored to achieve a high standard of domestic customer capabilities.

**Why Apply?**
- Ronstan is a well-respected, established and stable organisation
- Strong onboarding and training provided to set you up for long term success
- Excellent company culture
- Join a company that can provide long term career growth

**Responsibilities include, but are not limited to**:

- Processing domestic sales orders
- Provide a high standard of customer service to clientele
- Liaising with internal departments including sales, warehouse, production and logistics in regard to tracking orders and ensuring orders are fulfilled on time
- Working to best practice OHS standards
- Supporting the business with ad-hoc tasks

**About you**:

- Personal interest in Sailing is highly advantageous
- Bachelors in Supply Chain & Logistics, Business (or similar)
- Positive attitude towards learning, growing and taking on new challenges
- Effective interpersonal, presentation and general communication skills
- Intermediate computer skills including Word & Excel

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