Edi Consultant

6 days ago

Burwood East, Australia SPS COMMERCE Full time

Description:
Job Summary: The Consultant II works in a team of professionals responsible for developing standardized solutions for customers. This role will facilitate problem research, isolation, diagnosis, resolution and follow-up for customer change events, managing all escalated events appropriately, when necessary.

Essential Responsibilities / Duties
- Execute installation, upgrades, testing, and system configuration as part of completing implementation project
- Perform post-sale initial technical implementation of technology products
- May consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals
- Inform customer and other stakeholders of project progress
- Conduct tasks and assignments as directed. Work under moderate supervision with some latitude for independent judgment
- Track progress of Implementation project(s). Ensure deadlines are met and scheduling issues resolved

Minimum Requirements
- Bachelor's Degree with 2 years of related experience; or an advanced degree without experience; or equivalent experience
- Strong analytical, problem solving and troubleshooting skills
- Excellent organizational skills and ability to manage multiple projects concurrently
- Ability to apply, test, and re-configure data rules in order to produce desired results

Preferred Experience
- 3-5 years professional business experience
- A balanced mix of skills: driver and facilitator, tactical leader and doer
- Familiarity with XML a plus
- Experience with text editing and data mapping tools
- In-depth knowledge of mapping tools and functionality

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