Producer/product Manager

Producer/Product Manager

**What we are looking for**:
Pollen is a user centred design and digital product development agency.

We are seeking a Digital Producer/ Product Manager with a minimum of 5+ years
experience running large digital consumer products/platforms. You’ll get to do this in our light filled Surry Hills based studio with a highly experienced team of practitioners, where you will be supported and learn from some of the industry’s best.

We need you to be passionate about creating great products and experiences, because we are. A passion for culture and food, would also be highly regarded.

As a Digital Producer/Product Manager you will work in a super collaborative, cross-disciplinary team of product designers and developers to create exceptional digital experiences across the full lifecycle of product and across a vast array of product types and sectors.

You should be comfortable working both at the strategic level and diving deep into details as needed to ensure high quality execution.

You will become the undisputed expert of the products you manage and be the driving force behind their success.

**Responsibilities - Producer/Product Manager**
- Lead the creation of large scale cross platform products that produce value for our clients
- Develop and deliver on product roadmaps that align with our client’s vision and product strategy
- Deeply understand our clients’ needs and be able to produce products that directly meet their objectives
- Serve as a product expert and voice of the customer
- Manage stakeholders to maintain alignment and delivery momentum - both with client and external partners as well as internal stakeholders for Pollen
- Manage projects from initiation through production to delivery and ongoing

optimisation; including project set up, roadmapping, feature prioritisation, sequencing, sprint planning and ongoing production management and oversight adhering to agency agile methodologies
- Manage project financials to keep your projects running on budget
- Complete project documentation to a high professional standard, including proposals, roadmaps, scopes of work and product specifications where required
- Ensure the highest quality standards and quality control throughout the project,

including overseeing internal reviews, QA and testing
- Collaborate across multiple project teams to plan resourcing for upcoming cycles of work, as well as future resource forecasting
- Build and strengthen relationships on existing clients, helping nurture and grow existing business
- To contribute to the development of Pollen culture

**You will have**:

- Minimum 5 years’ experience in a similar producer/product management role
- A deep understanding of product management practices
- A broad base of skills and knowledge spanning digital technology, strategy and business planning, user experience design, AI implementation, engineering and development practices
- Excellent attention to detail and strong technical intuition
- You’ll possess sound working knowledge of modern AI tooling
- Strong organisational skills and refined written and oral communication skills so that the team and client knows where everything is at.
- Strong relationship and communication skills with the ability to communicate and

simplify complex technical ideas/solutions
- Experience managing cross functional teams
- Previous agency experience would advantageous
- A sense of humour - even in the face of adversity

**Benefits**
- Our senior team and our tested approach will provide you with the context to grow your career working on great products for well-known brands, and to further develop your already strong product skills
- A hybrid and flexible work environment, our home is the Surry Hills office which is built for collaboration, use it when works for you. We generally do a 50/50 WFH split
- Pollen takes mental health seriously. Offering a hybrid working model, 2 x “Not today Pollen” mental health days as well as being flexible to people’s working needs when required
- Yearly training budget and personal development days
- Training in our agile studio methodologies which increase transparency and

collaboration within our product teams and clients
- We’re foodies at heart. Enjoy frequent team lunches and weekly pastries
- You’ll work within our committed team of digital and product designers who are

passionate about creating world-class outputs. You'll create some of the best work of your career at Pollen, learn heaps, and have some fun along the way

**About Pollen**
Located in Sydney, Pollen is well known as one of the region’s most highly regarded digital design agencies. For the last 15 years, Pollen has refined its offering as a digital consultancy and through research, strategy, design and development we help businesses transform and thrive, discovering new opportunities to connect and engage with their audiences.

Fit the bill? Get in touch