Customer Support Representative

5 days ago

Morwell, Australia Komatsu Full time

Starting point for a lengthy career with Komatsu
- Monday - Friday, permanent opportunity
- Competitive salary, generous benefits & bonuses

**The Opportunity**:
Based at our Gippsland branch in Morwell, the successful applicant will provide support for all queries relating to parts sales, orders, deliveries and warehousing. In addition to being the first point of contact for customer sales queries, you will be an invaluable and integral member of the branch supporting the broader team with various administrative/warehousing functions including receipting stock, dispatch of orders, inventory audits/stock-takes and completion of relevant paperwork processing and filing. Consider yourself an upcoming support specialist as your finesse for providing solutions to internal and external stakeholders will see you as one of the most important members of the Gippsland team

**Roster**: Monday - Friday

**Role Located**:Morwell, VIC

**Komatsu benefits**:

- ** Paid Parental Leave**: 16 weeks of paid primary carer parental leave
- ** Technology**:Discounts on Apple, Dell, Lenovo, and Microsoft products
- ** Financial**:Generous referral payment for referring a new employee to Komatsu, Income Protection options available
- ** Career**:Recognition and awards, Komatsu is a recognised training organisation (RTO) providing an opportunity to complete recognised Cert III courses
- ** Health**: Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
- ** Cars, Home & Hardware**:Discounts with Mercedes-Benz, Toyota, Hirepool, and Orix
- ** Travel**:Discounts with Avis, Qantas, Crown, IHG and travel agents
- ** Yearly Bonus**:Potential to receive a yearly bonus

**Your Knowledge, Skills, and Abilities**:

- Ready to take on the challenge of supporting in this customer focused role
- Preferably hold a background in parts sales or similar industry related role
- Excellent communication skills and willingness to provide exceptional support
- Strong analytical, organisation and problem-solving capabilities
- Komatsu offers a zero-harm culture in the work place, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you’ll become a part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, training and personal growth._

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