Lead Product Manager

**Who are we?**

Lyka is an Australian founded pet wellness company that's shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we've experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world's most sustainable pet wellness company, we're putting pets and our planet first - one bowl at a time.

Today, we are proud to share we've served 50 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 250+ pet-obsessed people and we're continuing to grow (yes, looking at you). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet's wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack

**Our Mission**

The time we share with our pets is being cut short. Despite medical advancements, they're getting sicker earlier. They're dying prematurely. The industry has it backwards - prioritising treating symptoms instead of addressing the root cause. That's where we come in.

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don't stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it's not just about living longer, but living well too.

Our mission is to increase the lifespan of dogs and cats.

**What you’ll do**
- Developing a product strategy that is aligned to the company’s growth and revenue targets for your team.
- Customer centricity is your top priority. You have a natural curiosity and empathy to solve customer problems.
- Identify and prioritise opportunities for innovating the digital customer journey through research and data. Running regular user experiments, A/B testing and feedback sessions with customers.
- Lead our agile product development processes, continually striving to improve the ways of working and product delivery.
- Facilitate the end-to-end execution of product initiatives including conceptualisation, planning, prototyping, development, launch and scale.
- Working with our data team to develop real-time reports and statistical models, analysing data to draw insights from initiative performance.
- Track and be accountable for the key performance metrics that measure the success of our product. Create more accessible visibility across the business around retention metrics and progress.
- Work collaboratively with key stakeholders across the organisation including Customer Care, Growth, R&D, Operations, Product, Design, and Engineering to ensure alignment with the business strategy and objectives.
- Frequently present findings and recommend growth initiatives all the way up to the executive level.

**Requirements**:

- Proven experience working as a product leader in a high growth start-up. Track record of designing, developing, and optimising digital experiences leading to improved conversion.
- Experience working directly on retention initiatives on a software product.
- Knowledge and understanding of analytical tooling, and tag management software.
- Experience running experiments and split tests of statistical significance and comfortable using a variety of testing tools.
- Solid understanding of design principles and agile development approaches and a demonstrated experience of working with technical teams to deliver innovative digital experiences.
- Ability to ruthlessly prioritise and juggle multiple priorities to maximise short term and long-term value.
- Understands what good looks like from a cross-functional collaboration perspective.
- Have coached, mentored, managed, and grown junior product managers in previous roles (directly or indirectly).
- Experience raising the product management capability within a team and have a structured approach to doing so.

**Benefits**
- Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth f