Sales Administrator

3 days ago

Melbourne Northern Suburbs, Australia HAYS Full time

Sales Administrator needed in Coburg

**Your new company**
Our client is one of Australia's largest distributers of flooring. For nearly a century, our client has subsequently expanded into a multifaced organisation with five warehouses operating across Australia, five distinct brands and a growing national and international team.

They are currently looking for a Sales Administrator to join the team in Coburg.

This is a Permanent, Full-time, office based role.

**Your new role**
The Sales Administrator role is to provide a high level of customer service, sales and administration support on a national basis to our all customers including; Consumers, Flooring Retailers, Management and Sales Staff.

Main Accountabilities but not limited to;
- Inbound calls - Primary phone contact for all flooring enquiries nationally;
- Receiving and entering orders
- Offer add on products to orders at every opportunity
- Provide stock checks and price enquiries
- Provide information on product specification
- Take enquires and orders from Sales Staff and Management
- Develop a sound knowledge of all flooring products and accessories
- Provide customers with guidance on floor preparation and installation
- Assist customers with navigating the online store to promote sales
- Engage customers on sales opportunities via phone or in person
- Provide confirmation delivery updates when orders are picked/released
- Serve customers face to face with intent to convert an enquiry into an order
- Arrange mailout of samples when requested
- Build knowledge on current pricing on all flooring offerings
- Keep up to date with sale promotions and marketing initiatives etc.
- Maintain various data bases and call customers to promote sales
- Provide Management and Sales Staff with daily sales reports
- Reporting and various adhoc duties to promote sales as required
- Relieve reception for all breaks and absences o Assist with general office duties
- Take inbound phone calls as an overflow from the main switchboard
- Assist with any other adhoc tasks as requested by Management/Staff

**What you'll need to succeed**
To succeed in this role, you will need:

- Hight attention to details
- Excellent communication skills
- Previous experience in similar roles (minimum of 1.5y, can be from retail or hospitality background)
- Tech savvy
- Professional presentation and communication style
- Initiative

**What you'll get in return**
Supportive team $60k + Super, parking provided.

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2740554

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