UX Designer

**About RM**
RM is the leading supplier of technology and resources to the education sector, supporting schools, teachers and learners, enabling the improvement of educational outcomes worldwide. We work across the industry from pre-school to higher education and professional qualification, our customers include schools, examination boards, central governments and other professional institutions. We have a clear purpose to enrich the lives of learners worldwide.

Join RM and Learn What’s Possible for you in your career

**What we can offer you**
- Competitive salary depending on experience
- 20 Days Annual Leave (with an option to buy an extra days)
- Performance related bonus scheme

**What's the purpose of the role?**
You’ll bring your design superpowers and self-starting attitude to this product where you’ll be thinking about how to improve the simplicity of the user experience, designing customer journeys that link across our Assessment portfolio and solving new challenges like how to create a great student experience. You’ll be working with a cross-function team of product managers, engineers, support teams, and account teams to support them across all stages of the design process. You’ll also be part of a growing design community at RM who are working to shamelessly promote the benefits of using design methodologies to solve problems.

**What does the job entail?**
- Working closely with the Senior Product Manager for this Product to articulate user needs and designing solutions for them
- Planning and conducting user research & usability tests and using the right method for the job
- Working with cross-functional teams to turn ideas into working products
- Actively promoting design methodologies that lead to good outcomes for the cross-functional team
- Facilitating and leading workshops with customers and internal teams
- Producing design assets such as user journeys, workflows, personas, wireframes and prototypes - and knowing which ones are right for the job
- Working with other UX and UI designers to produce design assets and handover files for the developers.
- Being an active member of the design community, sharing best practices and tools with the team and promoting design across the wider business
- Leading on all aspects of design within the team - being the design expert in everything you do
- Coaching and supporting junior members of the team
- Ensuring consistency of design across the product

**What are we looking for?** Key skills**
- Expertise in using design methodologies to solve user problems and improve customer experience
- You can produce quality designs to communicate ideas and solutions effectively, to both customers and internal stakeholders
- You can translate requirements into prototypes, obtain feedback and iterate on the design where necessary.
- Ability to engage with internal stakeholders, teams, and customers to identify problems and solutions
- Able to work with different teams to ensure we are solving the right problems
- Bringing empathy to everything you do - Asking why not what
- Ability to lead junior and non-designers on all aspects of the design process
- Always being driven by insight - either finding it or using it

**Experience**
- You’ve worked on complex products and successfully delivered impressive user experiences
- You’ve led the UX design on several successful projects
- You can demonstrate experience of using design methodologies to solve user problems, from discovering insights, to developing and testing prototypes with users
- We use Figma, so you should be confident with it
- You’ve got experience in designing and optimising user interfaces and journeys, preferably ones that nail the user experience
- You’ve designed and conducted design research projects, and facilitated workshops
- You can demonstrate an understanding of business metrics and the how to translate company goals and objectives into digital experiences
- You might have experience with using and contributing to design systems.

**What's in it for you?**
As well as a competitive salary, you could earn a performance related bonus and you would receive our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available.

There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign for a health assessment or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM.

At RM we are committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive and flexible workplace where all our colleagues can be themselves and succeed on merit.

Job Reference: E02807