Non-financial Risk Solution Lead

2 weeks ago


Melbourne, Australia ANZ Banking Group Full time

About the role
- We want to be the industry leader in how we manage Non-Financial Risk to keep our customers, employees and our business thriving. We’re on a mission to build a better, simpler bank, so we are transforming the way we manage Non-Financial Risk
- The more complex our business, the more it makes sense to have a consistent way of managing Non-Financial Risk, therefore we are doubling our efforts to embed an enterprise-wide, Non-Financial Risk Framework - the I.AM Framework
- A consistent, enterprise-wide Non-Financial Risk Framework enables ANZ to deliver on the Bank we’re Building by understanding and managing our Non-Financial Risk efficiently and effectively. We do this so our customers, our bank & our communities thrive

**Role Location**: Melbourne

**Role Type**: Permanent; Full Time

The I.AM Amplified Program is an ANZ wide initiative that aims to uplift processes, systems and data related to Non-Financial Risk (NFR) and compliance with our obligations. The AR & AC I.AM Amplified program will drive the successful implementation of the revised Non-Financial Risk Framework across Australia Retail & Australia Commercial Divisions, representing a significant portion of ANZ systems, process and customer base. This includes:

- Up to date knowledge of our compliance responsibilities, business processes supporting these and our control environment
- Clear roles and responsibilities and target operating model for NFR Risk & Compliance management across both Australia Retail & Australia Commercial Divisions
- Robust NFR management and capabilities
- Accurate data on our NFR risk environment, compliance responsibilities, controls and remediation to reduce NFR risks
- Delivering automated tool and process improvements for NFR risk management

The purpose of this role is to execute on the change and communications mechanisms that will drive the successful implementation of the revised Non-Financial Risk Framework across Australia Retail & Australia Commercial Divisions, representing a significant portion of ANZ systems, process and customer base.

What will your day look like
- Risk and issue management for the AR & AC I.AM Amplified Implementation Project (including understanding the impact of dependencies)
- Quality assurance of the proposed solutions and deliverables and provide guidance to the business on any uplift required
- Co-development of NFR Framework, process and systems with Group Risk Program leads and consideration of leadership and business team feedback/input
- Review of the risk, compliance and control information for meeting Framework minimum standards and calibration of risk information across all business units and Divisions for consistency and accuracy
- Calibration of Divisional solutions with other ANZ Divisions and Group Risk and developing solutions for any items that require uplift or changes to meet minimum framework requirements
- Leading the Divisional working Group with Assurance Leads and co-facilitation of the Steering Committee with Exco members and Australia Retail and Australia Commercial leadership team

What will you bring?

We know not everyone will bring all of the skills and experience, and at ANZ we are focused on people bringing a growth mindset to their approach to work. Some of the skills we are looking for are below, but don’t worry if you don’t have all of these as learning on the job is the way we work.

But back to some of the skills
- Strong leadership skills and able to establish clear direction and motivate teams
- Process improvement
- Strong verbal and written communication skills, as well as excellent listening, and interpreting and innovative problem-solving skills
- Risk, compliance and audit / assurance
- Experience in Non-Financial Risk practices
- Flexibility to adapt to changing circumstances

So, why join us?

ANZ is a great place to grow. We know our people look to their leaders to understand what is and isn’t valued.

Developing a growth mindset is at the heart of our culture. It means we actively encourage people to try new things so we can improve. With effort, we can all learn and grow.

We ask our leaders to practice daily leadership behaviours - things like connecting with empathy, empowering people, growing people selflessly, being curious and creating shared clarity. These are the leadership behaviours we need to transform ANZ. We support our leaders with tools, tips and online coaching.

Supporting the wellbeing of our people is core at ANZ which is why we cherish the people-first culture we are famous for and why the Australian Financial

Review rated us the number 1 place to work in the banking and finance industry for 2021.


We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you. Some of the work we do can be done from home, and some from an ANZ workplace - it’s all about what works for your team, and above all else, our customers

We know many of our roles can be don



  • Melbourne, Australia ANZ Banking Group Full time

    About the role - We want to be the industry leader in how we manage Non-Financial Risk to keep our customers, employees and our business thriving. We’re on a mission to build a better, simpler bank, so we are transforming the way we manage Non-Financial Risk - The more complex our business, the more it makes sense to have a consistent way of managing...


  • Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 97086 **Department**: AR Customer Resolution & Remediation Executive Off **Division**: Australia Retail **Location**: Melbourne or Sydney About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As an...


  • Melbourne, Australia ANZ Banking Group Full time

    About the role - We want to be the industry leader in how we manage Non-Financial Risk to keep our customers, employees and our business thriving. We’re on a mission to build a better, simpler bank, so we are transforming the way we manage Non-Financial Risk - The more complex our business, the more it makes sense to have a consistent way of managing...

  • Lead Risk Analyst

    4 weeks ago


    Melbourne, Australia Latitude Financial Services Full time

    At Latitude, we make it possible – for our customers, our communities, and our people. We believe in creating opportunities that truly matter, helping you thrive both professionally and personally. That’s why we offer benefits that make a real difference in your life. We make it possible… - to spend more time with your loved ones – with an extra...

  • Financial Planning

    3 days ago


    Melbourne, Australia AMA Group Non-Drive Full time

    ASX Listed Organisation and Leading collision repairer - Melbourne location with hybrid working arrangements on offer - Welcoming and dynamic team AMA Group is the leader in collision repair, with the biggest network of facilities across Australia and New Zealand, supported by Australia’s leading distributor of vehicle parts and accessories. Our Team...


  • Melbourne, Victoria, Australia ANZ Banking Group Limited Full time $180,000 - $250,000 per year

    About the Role Role Location:  Melbourne or SydneyRole Type:  Permanent, Full-timeThe Retail Non-Financial Risk team is ANZ's central hub for managing risk, ensuring compliance, and protecting customers across retail and commercial banking. It brings together four specialised teams – Retail Non-Financial Risk, Customer Remediation & NFR Operations,...

  • Broker Risk

    2 weeks ago


    Melbourne, Australia Latitude Financial Services Full time

    The Broker Risk & Compliance Lead plays a crucial role in overseeing operational procedures aimed at recognizing, assessing, minimizing, and disclosing risks associated with the Broker division in Australia and New Zealand. The primary responsibility involves coordinating expert risk guidance to assist the Business Unit in achieving its objectives within a...

  • Financial Crime Lead

    2 weeks ago


    Melbourne, Victoria, Australia ANZ Full time $120,000 - $180,000 per year

    Req ID: 104029Department: AR Customer Resolution & Remediation Executive OffDivision: Australia RetailLocation: MelbourneAbout the RoleRole Location: Melbourne or SydneyRole Type: Permanent, Full-timeThe Retail Non-Financial Risk team is ANZ's central hub for managing risk, ensuring compliance, and protecting customers across retail and commercial banking....


  • Melbourne, Australia Latitude Financial Services Full time

    Yearly salary reviews. Our Risk function is made up of a strong team of professionals who protect Latitude by ensuring risks are well managed and enable the business to grow by making appropriate risk-informed decisions. As our Operational Risk Manager, you will have a key role supporting the development, enhancement, implementation and monitoring of the...

  • Lead Risk Analyst

    2 weeks ago


    Melbourne, Australia Latitude Financial Services Full time

    The Opportunity As the lead Risk Analyst, you will be responsible for the delivery of sustainable growth through initiatives that centre around the optimisation of credit risk origination and account management strategies for the Australian and New Zealand credit card portfolios. A large part of this role will require your ability to take an initiative from...