Functional Analyst, Salesforce

3 days ago

Melbourne City Centre, Australia Department of Education Full time

About the Department
The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society.
About the Division
The Information Management and Technology Division guides the Departments' digital capability and is leading digital transformation for the Department including Victorian government schools. The Division architects, manages and supports the largest technology network in Victoria, supporting a user base of approximately 750,000 staff and students. IMTD provides innovation and leadership in the transformation and management of the Department's digital capability through the implementation of solutions on the department's cloud environment (IaaS),enterprise cloud platforms (PaaS) and software (SaaS),using agile practices with a focus on user experience, security and integration.
As a valued member of the diverse IMTD team, you will have the opportunity to be part of influencing the new way of working for the department through your strong technical skills and customer centric approach.
About the Role
The role involves skilfully translating stakeholder needs and prototypes into precise software requirements, utilising out of the box features and functionalities. This includes evaluating existing information, documenting findings, and presenting information to stakeholders.
Attributes
- Well-developed conceptual and analytical skills and the proven use of initiative in solving problems, including knowledge and experience in defining, implementing and enhancing business process.
- Analyses issues from different perspectives and draws sound inferences from information available.
- Demonstrated ability to participate in workshops with stakeholders to gather and analyse business processes and requirements and drive the key outcomes on the framework.
- Highly developed written communication skills including the ability to liaise with a diverse range of internal and external personnel and stakeholders and proven ability to plan and organise work and produce high quality results.

Desirable Qualifications and Experience
- Desirable: Agile working experience with clear, highly articulated, working background Functional Analysis.

Further Information
Applicants requiring adjustments can contact the nominated contact person.
Applications close 11:59pm on Monday 16 September 2024.

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