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Consumption Lead

2 weeks ago

Sydney, Australia Salesforce Full time

Job Category

Sales

Job Details

**About Salesforce**

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.

As a Consumption Lead you will report to Senior Director, Consumption which sits under MuleSoft Solution Engineering. You will be responsible for setting the strategic direction and consumption usage of a strategic set of priority accounts primarily focused on:

- Account Growth
- Responsible for credit drawdown of initial use cases sold and for expansion of additional use cases to drive account growth in consumed credits within initial and other LOBs
- Proactively discovering and pitching new use cases within same line of business with customers as well as extending to other lines of business
- Engaging in implementation roadmap/challenges and their implications on potential use case expansion in the future
- Technical Expertise
- Understanding customers’ IT infrastructure and business requirements/ use case roadmap
- Creating, owning, and driving technical POCs and demos for expansion use cases within initial and other LOBs
- Partner management
- Creating a path to accelerate and expand consumption and utilization of MuleSoft within each customer by engaging and influencing a variety of external audiences (technical, LOB) at all levels of the organization (from CxO to developer)
- Engaging with internal business & technical collaborators (e.g., implementation partner, prof. services, technical architect, sales, customer success)

**Minimum requirements**
- Significant customer-facing experience in technical solutions sales, technical architecture, or consulting role
- Deep technical knowhow on data architecture & conversant in business language
- Experience driving sales & expansion strategies with Enterprise customers including a deep understanding of utilization and consumption models, plays, and importance
- Ability to build relationships with wide range of customers, incl. IT and LOB

**Preferred requirements**
- Familiar with Salesforce cloud ecosystem (Salesforce product certifications are a plus)
- Familiarity with solution-based approach to selling

Accommodations

Posting Statement

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. 

Salesforce welcomes all.