Customer Service Team Leader

6 days ago

Midland, Australia Qscan Group Full time

$500 Sign on bonus after 6-month completion
- Competitive Salary and Bonuses
- Central Midland location

**About Qscan Group**

***
We are an inclusive and diverse workforce that goes the extra mile to deliver excellent care and high-quality outcomes to our patients. We employ the use of state of the art equipment and cutting-edge technology because we believe our patients deserve nothing but the best. Whether you come to us as a Medical Receptionist, Sonographer, Team Leader, Radiologist or Administrator, you are a valued member of our team who we know will share in our passion for innovation and high quality, compassionate patient care.

**About the Opportunity**

From our receptionist, to our clerical team, our Midland Clinic lead the way in servicing our patients with excellent patient care. Our value of our patients, our clinic and our fellow staff are above all the reasons to our success.

We are seeking a Customer Service Team Leader with exceptional leadership skills and experience in the medical industry to join the team at our
**Qscan Midland Clinic**. This is a
**Full Time Position.**

**On a day to day, you would**:

- Be responsible for the daily management and supervision of our customer service/clerical team (including rostering)
- Work collaboratively within a multi-disciplinary team to ensure the effective operation of customer service systems and processes
- Be the point of escalation for the team in relation to customer service enquiries, feedback or complaints
- Participate in general management duties including performance management/disciplinary concerns, identifying training/development, and assisting with recruitment activities

**How You’ll Benefit**
- $500 Sign on bonus after 6-month completion
- Competitive salary and allowances
- Personal and professional training and development programs
- Access to our Social Club - including events, giveaways and monthly raffles
- Baby bonus/allowance available for eligible employees under EA
- Uniform allowance
- Annual flu vaccinations
- Exclusive discounts on personal purchases through the Dell Employee Purchasing Program
- Wellbeing Gateway App to enhance your mental health and wellbeing
- Access to our Employee Assistance Program (Assure)

**About You**

Alongside your experience in radiology (or similar field) and management, you have a strong understanding of customer service practices and are an organisational whizz. You will also have:

- Well-developed communication and interpersonal skills
- The ability to practice professionalism and manage confidentiality with patients and staff
- A strong desire to gain experience in a leadership position
- The ability to remain calm and work effectively under pressure
- You are welcome here. We strive to foster a diverse and inclusive work environment where people feel safe and valued for their unique contributions. We incorporate new and different ways of thinking and collaborating in the way we do our business and service our communities. _
- At Qscan, Environmental, Social and Governance_
- _
- considerations are important to us - we want to further promote innovation and foster creativity while operating in a sustainable way._
- We know this sounds ambitious but we also know we can achieve our big goals with a great team. We want the best people working for us. Come join the team. You are welcome here_

  • Customer Service Team Member

    4 days ago

    Midland, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Customer Success Leader

    4 weeks ago

    Midland, Western Australia Bend-Tech Group Full time

    Bend-tech is a humble but fast paced team of innovative problem solvers who are rapidly growing in all the industries we service.We design, engineer and manufacture in-house, proudly Australian Made If you are looking to be challenged and be a part of an organisation that supports and nurtures its' teams, then we want you on board.We are heavily embedded in...

  • Outpatient Team Leader

    4 days ago

    Midland, Australia St John of God Health Care Full time

    Your Role at St John of God Midland Hospital We are seeking a highly organised and proactive Outpatient Team Leader to join our busy private and public hospital team. In this key leadership role, you will be responsible for coordinating the preparation of departmental rosters, including managing both planned and unplanned leave relief to ensure consistent...

  • Team Leader

    2 days ago

    Midland, Australia Icon Holdings Services Full time

    **Team Leader (Practice Management) - Icon Cancer Centre Midland** We’re looking for a new team leader! The Team leader role will oversee the operation our specialist consultants (e.g., Urologists, Breast Surgeons) in the practice management division our centre (which also offers cancer treatments via our day hospital and radiation therapy divisions). As...

  • Outpatient Team Leader

    3 days ago

    Midland, Western Australia St John of God Health Care Full time $85,508 - $87,404 per year

    Your Role at St John of God Midland HospitalWe are seeking a highly organised and proactive Outpatient Team Leader to join our busy private and public hospital team. In this key leadership role, you will be responsible for coordinating the preparation of departmental rosters, including managing both planned and unplanned leave relief to ensure consistent...

  • Outpatient Team Leader

    3 days ago

    Midland, Western Australia St John of God Health Care Inc Full time $85,508 - $87,704 per year

    Welcome to St John of God Health Care St John of God Health Care is one of the largest private providers of health care services in Australia, employing more than 16,000 employees (caregivers). We operate 26 hospitals and services comprising more than 3,300 hospital beds, including home nursing, disability services and social outreach programs. As a...

  • Outpatient Team Leader

    3 days ago

    Midland, Western Australia St John of God Health Care Full time $85,508 - $87,204

    Your Role at St John of God Midland Hospital We are seeking a highly organised and proactive Outpatient Team Leader to join our busy private and public hospital team. In this key leadership role, you will be responsible for coordinating the preparation of departmental rosters, including managing both planned and unplanned leave relief to ensure consistent...

  • Customer Service

    4 weeks ago

    Midland, Western Australia Proform Products Full time

    * Permanent Full-time * Location – Malaga * Onsite Free Parking Provided * Team Environment Established in 1991 Proform Products has grown steadily to become a leading and trusted supplier / manufacturer of quality components for the domestic and commercial market.No other Western Australian – owned and operated company provides such a comprehensive...

  • Shift Leader

    2 days ago

    Midland, Australia Taco Bell Full time

    At Taco Bell, we have an exciting opportunity for Shift Leaders to join our team and be a part of our journey. **ABOUT YOU** We are seeking energetic, motivated, and passionate people to join our brand and help deliver the Taco Bell culture to our customers. We are on the hunt for people who have a desire to work in a fun, highly energetic, and friendly...

  • Retail: Full Time Customer Service

    7 days ago

    Midland, Western Australia Telstra Full time $70,000 - $120,000 per year

    Employment TypePermanentClosing Date10 Oct :59pmJob TitleTelstra Retail: Full Time Customer Service & Sales Consultant MIDLANDJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...