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Regional Service Manager

3 weeks ago

Belmont, Australia Coates Full time

**About us**
You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly Australian-owned, with a long history of supporting customers to deliver major projects, and an exciting future focused on digital transformation, sustainability and growth.

**Your new role awaits**:
We have an opportunity to join the team as a Regional Service Manager for our Pilbara Region (based in Belmont). In this role, your primary responsibilities will be to manage the service and maintenance functions of the network of branches, and to ensure assets are maintained effectively, efficiently and safely at all times across the broad hire equipment range.
- Proactively drive a Safety First - Zero Harm safety culture
- Implement strategic improvement plans across the Region
- Create action plans and set project goals for service initiatives
- Maintain resource and staff levels in line with maintenance demands and budget requirements
- Ensure the service team maintains equipment presentation and reliability standards
- Display relentless customer focus and build key customer and supplier relationships

**About you**:

- Proven ability to implement and maintain a safety-first culture
- Strong verbal and written communications skills
- Formal mechanical trade qualifications and a mechanical aptitude
- Strong leadership and prior management experience with a diverse maintenance team
- Prepared to travel weekly across the Region to ensure regular contact and oversight with our dispersed branch network

**What you’ll get in return**:
As part of our team, you’ll enjoy a range of perks and benefits including:

- Competitive remuneration (because we value great work and believe it should be rewarded)
- Flexible working arrangements to help you balance your work life with your home life
- Training and development to help build your career and equip you for success.
- Purchased extra leave program if you want some more time to do the things you love
- Discounted hire equipment so you can finally finish that home reno job
- Supportive and inclusive team culture that empowers you to do your best work
- Employee Assistance Program (EAP) for professional and confidential counselling and support
- Volunteering opportunities through the Coates Foundation so you can connect to your community

**Why Coates?**
At Coates, we know that people, organisations and communities thrive when everyone feels valued and included. So, we’re proud to be implementing our second Reconciliation Action Plan (RAP) and working to continually improve gender representation and the development of our future female leaders via our annual LEAP program. Safety always comes first at Coates. Our safety-driven processes and policies aim to ensure all stakeholders go to work and return home safely to their families and communities.

**Ready to apply?**

Diversity and inclusion are at the heart of our culture. We’re committed to continually increasing the diversity of our workforce, including leadership levels. We actively encourage all people to apply.

**Coates. Equipped for you