Principal Advisor, Claims and Redress

2 days ago

Brisbane, Australia Queensland Health Full time

The roleThe Principal Advisor is responsible for providing state-wide, complex technical claims and redress advocacy and advisory services to Queensland Health (including Hospital and Health Services, the Department of Health, and Queensland Ambulance Service).
Drawing on your technical expertise, you will identify needs, develop and deliver claims and/or redress focussed education and training to key stakeholders and provide coaching/mentoring to team members in relevant areas such as technical claims and/or redress knowledge, technical problem solving, negotiation techniques, strategic and holistic considerations for claims management.
Please review the attached role description for a full list of responsibilities.
You wil rely on your demonstrated ability to identify, investigate, analyse, interpret, and evaluate claims and redress information for the guidance of clients, undertake research in relation to technical matters, and present this information and advice in a way that is easily understood and applied by the client.
Please be advised that the material you may be exposed to when fulfilling this role may be of a distressing nature. Therefore, whilst not mandatory, experience in a field which involved exposure to matters of a confronting nature would be well regarded.
About usThe Department of Health is responsible for the overall management of the public health system in Queensland. We are an organisation that strongly believes in the need to work with people who value the goals of our organisation and who will thrive in our workplace. Working at the Department of Health is about making a difference.
The Corporate Services Division provides support services necessary for Queensland Health to function effectively and deliver essential health services. The Division is responsible for major corporate functions including financial, legal, and human resources services, capital infrastructure delivery, information management services and overseeing key governance functions such as risk, audit, and compliance.

**Benefits**:

- A fast-paced, challenging and supportive environment
- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development

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