Key Account Manager

Crows Nest Location | Dog friendly office | Hybrid working environment
- Challenging role for an ambitious individual looking to make a difference
- Join one of Australia's fastest growing & category leading organisations

Real Pet Food Company (RPF) is passionate about feeding our pets the real food they deserve - filled with nutrients, free from harmful substances and full of flavour. At RPF we believe in staying real and doing the right thing by our pets, our fellow pet parents, and our planet. We strive to lead the industry through thoughtful innovation with real and recognisable ingredients, ethical and sustainable sourcing, and limiting processed food our pets consume. We want pets to live their best lives - helping them to grow up strong, healthy, and happy.

We are a fast-growing, innovative FMCG Manufacturer with strong ethics and a love for keeping it real. Our success comes from having a great team of people behind some pet favourite brands such as V.I.P, Ivory Coat, Farmers Market, Nature’s Gift, Trilogy & Fussy Cat

**This is where you come in**:
We have created a new Key Account Manager role, accountable for the management of assigned MSO retail groups and assistance of the Independents channel overall. The key accountabilities will be achieving and exceeding set budgets, developing and monitoring retail activation and implementing promotional activity while identifying key growth drivers.

This role needs to develop and execute joint business plans in line with the company's commercial and strategic objectives, whilst preparing and presenting point of purchase strategies and working with the category team on category reviews. This role also manages total Metcash promotional plan & claims processing.

This role is a maternity cover, expected to to run for 12 months.

**The role**:

- Key contact for Customer on day-to-day workings, with support of the Customer Business Manager
- Promotions management: Sales and volume forecast & spend projections as part of the planning process within the set budget
- Monitor and communicate distribution/pricing/promotional/shelf insights within specified Category using data sources
- Report on share results vs targets by category
- Forecast management: monitor and communicate stock requirements internally including collaborating with internal and customer supply chain, and internal stakeholders
- Support the Demand Planning process
- Range Review Presentations and business Reviews - Collation, formatting and collaborating with marketing and category
- Represent your customer internally: be the voice of the customer
- Manage customer-specific projects where needed

**About you**:

- Proven experience and success in roles such as Account Executive, Account Manager, Assistant Category Manager, or Territory Manager role or similar
- Working knowledge of promotional planning activities and tools
- Understanding of concepts such as category plans and shopper mission and how operations are structured to deliver growth plans
- Demonstrated problem-solving capability
- A curious and analytical mindset with the ability to draw insights from data
- Financial Acumen with a robust grip on both organisational and own numbers
- Self-starter, comfortable with ambiguity with an appetite to grow and develop in a fast-growing organisation
- A personable individual with the ability to build strong relationships, not only with customers but understanding the value of working as a pack

**Our offer**:
When you join Real Pet Food Company you have an opportunity to make a significant contribution while developing your career within an expanding FMCG company. We offer a flexible work environment with hybrid office/work from arrangements and great opportunities for career development and the autonomy to drive your own progression. With the continued growth of our business, this is an exciting time to _join the RPF pack_.

Our head office Crows Nest is pet friendly, so bring your Dog or Cat to work with you, or simply spend time with our extended family.
- Please note: NO agencies will be considered during this process. We advise you to refrain from submitting unsolicited profiles_

**Job Type**: Contract